Coordinator Finance Operations

3 months ago


Werribee, Australia Wyndham City Council Full time

Permanent full time, Werribee based
- Total remuneration package (TRP) from $147,661 - $160,000, commensurate with skills and experience

**We are Wyndham**, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Shape new possibilities. Be part of something more.

**A bit about the role**

The Coordinator Finance Operations reports to the Executive Manager Finance and is responsible for the management and strategic delivery of our **Financial Transactions**, **Rating Services**, **Rating Valuations **and** Rates Collections** functions.

You will be joining a large, complex, values based organisation, that is providing services and infrastructure to Australia’s fastest growing and most diverse municipalities. We admit this is not your everyday finance role, this collection of functions and responsibilities have been grouped together to provide the business with a central management unit for higher volume finance transactions that impact various internal and external stakeholders, also encompassing relevant compliance requirements.

We are not looking for any ordinary leader, we are looking for someone who thrives on creatively achieving excellence and success across our finance operations unit, and the processes and services it is involved with. You will shape and implement best practice processes and policies throughout your areas of responsibility - including emerging ones, ensuring effective and efficient delivery of services for a diverse range of internal and external stakeholders.

Playing an integral role in the Finance and Procurement Department leadership team, helping to lead and improve the operations of our department, you will have carriage of 2 core functions, and a team of 20 staff across these diverse functions, representing finance with numerous interactions and connections across Council.

Within the **Financial Transactions **unit, you will oversee the functions of accounts payable, accounts receivable, banking, reconciliations (bank and other general ledger), utilities support, and bank guarantees/trust functions for the numerous contract and developer project agreements that Council has.

You will also lead our **Rating Services **unit which oversees the rates operations and rates collections functions. Rates Operations, services Councils existing 127,000 property assessments, which have been growing at over 5,000 properties per year. Much of this function operates under legislative requirements, with related Council policy and processes. The functions within include the provision of Rates customer service support to our Wyndham residents, processing Notices of Acquisition, administering direct debits, updating property ownership details, processing land information certificates (for property sales/purchases), and maintaining over 8,500 pensioner concessions that are funded by the State and Federal governments.

The** Rating Valuations** function also sits within your remit, and is the basis for Council’s general rates, dealing directly with the Valuer General and their appointed contractor, as well as internal departments of Council. All of Council’s property assessments are revalued annually, including a significant volume of required changes through the supplementary valuations process.

We are looking for a forward thinker with experience in large and complex organisations, having worked within a finance team, rating team, high volume billing team. Someone with strong leadership experience, with the skills, abilities and attributes that can expand to a bigger team if necessary. You are experienced in a range of functions and are able to facilitate and improve existing processes or adhere to legislative requirements, as well as enjoying new challenges or situations that come up (which they definitely do in this role).

**What you’ll deliver**
- Dynamic leadership and development of high performing teams
- Vision and support to drive innovative practices across the numerous and varied functions within the unit
- Exceptional communication skills, providing appropriate messaging to our diverse group of stakeholders - both internal and to over 120,000 property owners
- Strategic direction to the unit, allowing for the team to meet competing priorities across the operational tasks
- Develop recommendations to the Executive Manager Finance, and other senior stakeholders and peers across Council through analysis and translation of data, policy and financial information

**What you’ll bring**
- Exceptional leadership skills, driving vision and success throughout the unit
- Experience and demonstrated understanding of business principles, processes and systems associated with financial transactions
- Keen understanding of best practice financial operations a



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