Radiologist Relationship Manager

4 months ago

Sydney, Australia Everlight Radiology Full time

**Radiologist Relationship Manager / Workforce Scheduler**

**Location**:Hybrid Role from one of our Australian offices; Sydney, Brisbane, Melbourne, Perth

**Everlight Radiology - About Us**

At Everlight Radiology, we provide the vital and unique resource of radiology reporting capacity to healthcare providers across the globe, operating 24/7 365 days a year on a ‘Follow the Sun’ model. Everlight supports radiology departments across Australia, New Zealand, the UK and Ireland and over the last 12 months has provided critical care to more than 1.2m patients globally.

At Everlight, you’ll join a globally connected team of passionate and talented individuals with patient care at their heart. We work hard at being one team across challenging time zones. We’ll invest in your development through our CONNECT programme, ensuring we all reach our potential.

**Scope of Position**:
The Scheduling team is responsible for ensuring the daily workflow runs smoothly and efficiently, by rostering radiologists in accordance with their preferences and our demand. As a Relationship Manager, you will help us achieve that by working with stakeholders and nurturing relationships with radiologists. This role is at the heart of our business and can make a real difference to patients lives.

**Responsibilities**:

- Facilitate and ensure radiologists are scheduled in accordance with business capacity requirements
- Communicate with Radiologists on a regular basis to fill both baseline and flexible capacity needs
- Provide detailed feedback to senior management on capacity deviation issues
- Nurture and maintain long-term relationships with existing radiologists through positive and responsive engagement
- Increase radiologists’ commitments to Everlight and enhance their experience with the business
- Assist with the Radiologist payment process by ensuring shifts are captured correctly, bonuses are reviewed, and timesheets are finalized and validated ahead of weekly export and monthly pay run

**What we are looking for**:

- Roster scheduling experience
- Excellent communication, attention to detail, organisation and team collaboration skills
- Relates well to others in a confident and persuasive manner
- Adapts and responds well to change, managing and coping effectively with setbacks.
- Demonstrates financial awareness through controlled cost management.
- Accept and tackles demanding goals with enthusiasm with evidence of achieving KPIs
- Great attention to detail and ability to maintain data entry accurately and efficiently
- Experience with CRM/ Salesforce experience is desirable
- Knowledge and understanding of the emergency health care system in Australia, New Zealand and the UK are strongly desirable

**What We Offer**:

- A place to work where you can make a difference to patient's lives
- A hybrid flexible working environment
- An employee-led development program (CONNECT) to enhance your skills and career progression
- Global offices in prime city locations
- Competitive remuneration package
- Study and exam leave

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus

Ability to commute/relocate:

- SYDNEY, NSW 2000: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Why you're interested in this position?
- What do you want from your next employment?
- What remuneration you are seeking?

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in SYDNEY, NSW 2000

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