Aps5 Complaints Officers

3 weeks ago


Penrith, Australia Chandler Macleod Full time

**Location***
- Penrith, New South Wales
- **Category***
- Office Support
- **Salary**
- $ AUD - $ AUD Hourly
- **Posted**
- 11-Apr-2024
- **Work type**
- Full Time
- **Contact**
- Zoe Eagles
- **Reference**
- BH-159514
- **_Chandler amcleod are recruiting_**_ APS5 Complaints Officers for our federal Government client._
- Casual contract until 20/5/2026_

**_Eligibility/Security Requirement:_**_ _**_Ability to obtain Baseline Clearance_**_**_Duties:_**_- Assessing and monitoring complaints or reportable incidents and other regulatory intelligence
- Managing a caseload of complaints or reportable incidents.
- Assessing and escalating cases for investigation and other action.
- Developing and maintaining relationships with external stakeholders including other governmental/ regulatory bodies, and service providers.
- Providing education and training to providers in relation to identifying incidents, preventing and effectively responding to abuse and neglect of people with disability.
- Prepare complex and/ or sensitive reports, documentation, briefings and submissions.

**_Your profile will demonstrate:_**_ _
- Demonstrated experience in similar roles.
- Experience with disability, regulatory bodies and government are highly advantageous.
- An understanding of vicarious trauma which may occur through conversations with providers and participants and/or when reading documentation where distressing information may be disclosed.

**_Eligibility requirements:_**_ _
- Australian citizenship (mandatory).



  • Penrith Municipality, Australia Chandler Macleod Full time

    Location Penrith, New South Wales- Category Office Support- Salary- $ AUD - $ AUD Hourly- Posted 11Apr2024- Work type Full Time- Contact Zoe Eagles- Reference BH159514- _Chandler amcleod are recruiting__ APS5 Complaints Officers for our federal Government client._ Casual contract until 20/5/2026__Eligibility/Security Requirement:__ __Ability to obtain...


  • Penrith, Australia DFP Recruitment Services Full time

    **Job description**: - **Multiple Federal Government opportunities in Penrith**: - **6 month contract with the possibility of extension**: - **APS4 $43.89 per hour + Super**: - ** APS5 $48.21 per hour + Super** Our client is seeking multiple **APS4 and APS5 Complaints Officers** to become part of a state-based team operating under their framework which...


  • Penrith, Australia DFP Recruitment Services Full time

    **Job description**: Join the team at a Government agency that works to deliver nationally consistent, responsive and effective regulation of service providers. These roles will commence ASAP and initial tenure will be until 4th August. Extension options for a further 6 months are highly likely. **The Organisation** This Government body works with people...


  • Penrith Municipality, Australia DFP Recruitment Services Full time

    Job description:- Multiple Federal Government opportunities in Penrith:6 month contract with the possibility of extension:- APS4 $43.89 per hour + Super:- APS5 $48.21 per hour + SuperOur client is seeking multiple APS4 and APS5 Complaints Officers to become part of a state-based team operating under their framework which entails the processing of complaints...


  • Penrith, Australia Karlka Recruiting Group Full time

    6-month contract - Federal Government Agency - Penrith NSW Location **About the company** Karlka Recruiting Group has partnered with a **Federal Government Agency** to engage an 6-month contract. ***This position is located in their busy Penrith NSW ***office for an initial **6-month contract.** **Duties** - Process complaints and prepare complaints...


  • Penrith Municipality, Australia DFP Recruitment Services Full time

    Job description:Join the team at a Government agency that works to deliver nationally consistent, responsive and effective regulation of service providers. These roles will commence ASAP and initial tenure will be until 4th August. Extension options for a further 6 months are highly likely.The OrganisationThis Government body works with people with...


  • Penrith Municipality, Australia Karlka Recruiting Group Full time

    6-month contract Federal Government Agency Penrith NSW LocationAbout the companyKarlka Recruiting Group has partnered with aFederal Government Agency to engage an 6-month contract.***This position is located in their busy Penrith NSW***office for an initial6-month contract.Duties Process complaints and prepare complaints documentation to enable the decision...


  • Penrith, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years. Chandler Macleod is currently recruiting for an experienced Complaints Handling Officer to join a leading Federal Government agency. This is an immediate start with a...


  • Penrith, Australia DFP Recruitment Services Full time

    **Job description**: **APS5 & APS6 Reportable Incidents Officer** - ASAP commencement until 26/01/24 with view to extension - Opportunities available in Parramatta and Penrith locations - Federal Government opportunity to make a difference **The Role** This Government agency works with people with disability, providers and the community to deliver...


  • Penrith Municipality, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years.Chandler Macleod is currently recruiting for an experienced Complaints Handling Officer to join a leading Federal Government agency. This is an immediate start with a contract...

  • Aps5 Property Officer

    4 weeks ago


    Penrith, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunity in Penrith**: - ** 12-month contract**: - **$55.24 per hour + super** The APS5 Property Officer has a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of property matters to resolve moderately complex to...


  • Penrith Municipality, Australia DFP Recruitment Services Full time

    Job description:APS5 & APS6 Reportable Incidents Officer ASAP commencement until 26/01/24 with view to extension Opportunities available in Parramatta and Penrith locations Federal Government opportunity to make a differenceThe RoleThis Government agency works with people with disability, providers and the community to deliver nationally consistent,...


  • Penrith, Australia Chandler Macleod Full time

    **Location*** - Penrith, New South Wales - **Category*** - Office Support - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 11-Apr-2024 - **Work type** - Contract - **Contact** - Zoe Eagles - **Reference** - BH-159515 Chandler Macleod is currently recruiting for an _**_APS 5 Reportable Incidents Officer_**_ to work for a_**_ Federal Government client_**_...


  • Penrith Municipality, Australia Chandler Macleod Full time

    Location Penrith, New South Wales- Category Office Support- Salary- $ AUD - $ AUD Hourly- Posted 11Apr2024- Work type Contract- Contact Zoe Eagles- Reference BH159515 Chandler Macleod is currently recruiting for an __APS 5 Reportable Incidents Officer__ to work for a__ Federal Government client__ based in __Parramatta or Penrith.__ __Contract role untill...


  • Penrith, Australia DFP Recruitment Services Full time

    **Job description**: **APS5 & APS6 Regulatory Compliance Officers** - ASAP commencement until 26/01/24 with view to extension - Opportunities available at Parramatta and Penrith locations - Federal Government opportunity to make a difference Join the team at a government agency that works to deliver nationally consistent, responsive and effective regulation...


  • Penrith, Australia NDIS Quality and Safeguards Commission Full time

    **About the NDIS Quality and Safeguards Commission** The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity...


  • Penrith, Australia NDIS Quality and Safeguards Commission Full time

    **About the NDIS Quality and Safeguards Commission** The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity...

  • Aps 5 Property Officer

    2 months ago


    Penrith, Australia face2face Recruitment Full time

    **Closing Date**:9 am Tuesday 21 March 2023 **face2face reference**:581998 **Location**:Penrith, NSW **Hours**:Full-time **Contract length**:12 Months **Entry requirements**:Australian Citizen **Pay range**:$55.24 p/h ex super **About the role**: The APS5 Property Officer will be responsible for a portfolio of office locations and will undertake activities...


  • Penrith, Australia MHNSF Pty Ltd Full time

    **Client Experience Officer** You must feel at ease communicating and interacting with a variety of clients and neighbourhood partners in order to be a successful Client Experience Officer at SFFC. With Spring Forwards, it's critical to give every encounter a quick, friendly, and efficient experience. These obligations must be fulfilled effectively,...

  • Contact Officer

    2 months ago


    Penrith, Australia NDIS Quality and Safeguards Commission Full time

    NDIS Quality and Safeguards Commission 1 **Job Reference Number**: 055_02/24 **Position Title**:Contact Officer **Classification**: APS 3 **Status**:Ongoing **Salary Range**:$ 65,631 - $71,211 **Contact Person**:Jackie Cooper **Contact Number**:02 47523917 **Date Applications Open**:07/02/2024 **Number of...