Learning & Development Administrator

4 weeks ago

Glebe, Australia The Benevolent Society Full time

**3 month contract position based in Sydney or Brisbane**:

- **Flexible Friendly organisation**:

- ** $35.97 per hour plus superannuation**

We are Australia’s first charity, providing a range of services across New South Wales, Queensland and South Australia. We are a not-for-profit and non-religious organisation that has assisted people, families and communities to achieve positive change since 1813.The Benevolent Society’s vision is for a just society where all Australians can live their best life.

**About the role**

The purpose of this position is to be responsible for administering the Learning Management System (LMS). Including creating courses, assigning learners, providing support to learners, providing training and compliance reports, training others in using the portal to contribute to building capability across The Benevolent Society to support our teams to optimise services and supports to clients, so clients can live their best life.

**Duties**
- Responsible for the coordination of all system updates and upgrades, including testing of all new features in the LMS, version control and continuous improvement of digital learning
- Develop clear instructions for navigating the learning activities and functions on the LMS and review and test all training content, to ensure compatibility to the LMS
- Ensure the LMS records learners’ outcomes in the gradebook for reporting purposes
- Responsible for ensuring all Mandatory courses are attached to positions in iChris, to enable leaner profiles to be set up in the LMS
- Work with LMS vendor to remain current on systems, specifications, and updates
- Working closely with the L&D Specialist and the vendor to develop and implement new features /functionality in the LMS
- Recommend training solutions through personal experience and feedback from the learners to improve the current structure of offerings within the LMS
- Troubleshoot system problems and escalate to the vendor where appropriate
- Escalate and report concerns and/ risks to the L&D Specialist for support and resolution
- Support the Learning and Development Specialist and Learning and Development Practice Partner as required

**Our Benefits**

We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:

- ** Salary Benefits -** In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles
- ** Work/Life Balance - **Flexible work arrangements including part time hours + laptop & phone provided to work remotely + 1 accrued day off a month for full time employees
- ** Recognition and Reward - **Length of Service rewards + long service leave after 5 years
- ** Wellness -** Fitness passport + Employee Assistance Program + opportunity to purchase additional leave
- **Professional development - **Ongoing learning, training and career progression opportunities
- ** Our Reconciliation Commitment** - a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.

**Skills and Experience**

**We want you to be successful in your new role This means you'll have**:

- At least 12 months experience in administering a Learning Management System or HRIS.
- Knowledge of ichris preferred but not essential
- Intermediate to advanced knowledge of Excel, as well as the ability to analyse and interpret data
- Excellent time management and coordination skills
- Great attention to detail with the ability to question the pieces that are missing or don’t make sense
- Strong customer service focus with the desire to make the experience better for your client group
- A Certificate IV in Training and Assessment or other relevant training experience is desired.

***_If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. _

Have any questions? Contact **Tammy **on **0429 783 508** for a friendly, confidential discussion

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