Business Manager Regional Programs, Vulnerable Communities

2 weeks ago

Sydney, Australia Catholic Healthcare Full time

Discover a career where care goes both ways
- Location - Sydney (mobile across different regions)
- Permanent Full Time
- Not for profit employer, so you pay less tax

Exciting things are happening at Catholic Healthcare We are celebrating 30 years of providing care and we now have 5000+ employees working with us. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
To enable us to grow and evolve our services within our most vulnerable communities in line with our strategic plan, we have a new opportunity for a Business Manager Regional Programs, Vulnerable Communities. Within this role you’ll be responsible to operationalise and grow the delivery of Vulnerable Communities services including Care Finders, Buried in Treasures and other Hoarding and Squalor services.
**Day to day this role looks like**:

- Ensuring all Vulnerable Communities services and programmes are delivered effectively within the region
- Ensuring products and services meet current and future client outcomes and satisfaction
- Achieving monthly outputs and revenue targets by regularly reviewing and adjusting services offered by location
- Cross selling services across Vulnerable Communities and other CHL offerings and ensuring a sustainable and effective pathway to onboard new clients
- Planning and executing the opening of new services in line with regional growth plan
- Growing respite offerings through collaboration with Care Management and Business Development Manager
- Collaborating with Practice Manager to ensure Allied Health services support client needs and outcomes for multi-disciplinary approach
- Providing regular coaching and feedback for all employees, including defining KPIs, conducting both informal and formal performance reviews, and coaching to correct performance or behaviours
- Providing development opportunities for employees, including succession planning for those with potential
- Fostering a learning environment, ensuring 100% completion of mandatory training, coordinating training for team members including orientation for new employees, on-the-job coaching, and safety training
- Maintaining a safe working environment (including fire, medical, emergency and security) through risk management and consultation consistent with legislative and policy requirements

**To be successful in this role you’ll need**:

- Qualifications in Allied Health, Nursing, Social Science or relevant professional experience
- Demonstrated experience in Home & Community Services and understanding of funding arrangements as well as knowledge of Aged Care Quality & Safety Commission Standards
- Demonstrated experience in leading and managing programs and teams in a complex environment
- Comprehensive clinical knowledge and understanding of the ageing process, particularly age-related health issues and prevention
- Good understanding of the financial drivers of a business - revenue, costs, investments. Ability to interpret and use a P&L
- Competent using computer systems, including Microsoft Outlook and Excel

**What we can offer you**:

- Competitive salary
- Not-for-profit tax benefits so you pay less tax
- Fitness Passport discounted gym benefits
- Paid Parental leave
- Paid Family leave, additional 6 days
- Long Service leave after 5 years
- A values-based organisation that welcomes applicants from all faiths and backgrounds

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.
Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

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