Customer Service

3 days ago


Melbourne City Centre, Australia HAYS Full time

Building firm specialises in residential projects has an exciting perm opportunity in the Contact Centre
Your new company

This boutique building consultancy firm specialises in residential and commercial projects and has an exciting permanent opportunity a Contact Centre Officer. Based in Southbank, this office staffs more than 20 employees, with modern offices and in house-gym facilities

Your new role:
The right individual will be providing Customer Service & Administration support to commercial and domestic customers. Some of your duties will include:

- Contact Centre Experience
- High level computer skills
- Maintaining accounts - monthly invoicing and statement preparation
- Customer Service Skills
- Problem solving skills

What you'll need to succeed

You will have at least 3 years’ previous experience as Contact Centre Officer, preferably with an interest in the Construction space. You will have experience supporting and managing a small team of Customer Service staff whilst also demonstrating exceptional problem-solving skills.

This company understands the need for work-life balance and values the social aspect of working in an office. They want someone who is going to push for this culture shift and are looking for up and coming Office Managers who will be a breath of fresh air.

Previous use of MYOB, invoicing and payroll will be highly regarded.

What you'll get in return

This role is ideal for an individual who wants to make a positive contribution to their team and is eager to seek opportunities and propose solutions. In return you will be rewarded with management who invests in their employees, understands the importance of career progression and will recognise your contribution to the team.

**LHS 297508** #2734446


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