Customer Service Officer

2 days ago


Melbourne City Centre, Australia HAYS Full time

Full-time Permanent opportunity| A Fun and Dynamic Work Environment | Amazing Staff Benefits

Your new company
This dynamic & fun privately owned wine distributor services both on and off the premise market. Their main focuses being on fine wine and delivering exceptional customer service. Many offices throughout Australia & New Zealand employing upwards of 200 staff nationally

Your new role
In this role you’ll be responsible for being the main point of contact for customers, building relationships both internal and external with stakeholders as you’ll be the key to ensure customers are well looked after.

Key Duties & Responsibilities will include
- Accurately processing of all orders and credits
- Answering calls
- Updating and maintain customer accounts
- Troubleshooting of external and internal customer issues
- Booking couriers

What you'll need to succeed
- Being able to work in a fast paced & high-pressure role
- Great Customer Service skills (Hospitality & Retail experience preferred)
- Microsoft Office skills (Excel & Outlook)
- Understanding of wine

What you'll get in return

This is a permanent role working with a great team, close to Melbourne CBD. An opportunity to work weekend free. Working a rotating shift pattern with a competitive salary.

What you need to do now

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2692846



  • Melbourne City Centre, Australia HAYS Full time

    ASAP START | WESTERN SUBURBS | PRIVATE SECTOR | CUSTOMER SERVICE OFFICER Your new role Your new role will be to manage customer expectations whilst ensuring the Company’s requirements for profitability, efficiency and safety are maintained. Tasks include: - Responsible for domestic and export customer base including end to end documentation processes. -...


  • Melbourne City Centre, Australia Charterhouse Full time

    **Customer Service Officer** - **Pay rate: $35.60 + super**: - **Start date: 6 Month Contract with a view to Perm**: - **Location: Melbourne CBD** This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. The successful contractors will be working on a 7am-7pm rotating roster...


  • Melbourne City Centre, Australia HAYS Full time

    Full-time Permanent opportunity| A Fun and Dynamic Work Environment | Amazing Staff Benefits **Your new company** This dynamic & fun privately owned wine distributor services both on and off the premise market. Their main focuses being on fine wine and delivering exceptional customer service. Many offices throughout Australia & New Zealand employing upwards...


  • Melbourne City Centre, Australia HAYS Full time

    Located in Abbotsford | Permanent Position | Great Staff Benefits **Your new company** This dynamic & fun privately owned wine distributor services both on and off the premise market. Their main focuses being on fine wine and delivering exceptional customer service. Many offices throughout Australia & New Zealand employing upwards of 200 staff...


  • Melbourne City Centre, Australia IPA Personnel Services Full time

    Our client is a well-established National based organisation that offers EAP services to a variety of different organisations. Having just over 300 staff Nationwide this business is not only growing with employees but also increasing with well-known national clients. Our client is looking for a number of Customer Service Officers for a one month temp...


  • Melbourne City Centre, Australia HAYS Full time

    GOVERNMENT CONTRACT | CUSTOMER SERVICE OFFICER | EXCEPTIONAL CUSTOMER SERVICE EXPERIENCE Your new company What you'll need to succeed - Experience working in call centre and fast paced environments - High attention to detail - Previously worked towards KPI’s - Administrative experience - Demonstrate planning/organisational and time management skills -...


  • Melbourne City Centre, Australia Drake International Full time

    Our client are currently seeking Customer Service Officers to join their friendly team and become an integral part of their growing business. These roles are commencing immediately, located within Melbourne CBD. - Taking inbound and outbound calls from customers - Resolving issues or complaints - Assisting with compliance - Administration duties - Hybrid...


  • Melbourne City Centre, Australia Drake International Full time

    Our national client is currently seeking Customer Service Officers to join their friendly team and become an integral part of their growing business. These roles are commencing immediately, located in Melbourne CBD. - Receive and confirm orders from Health Professionals - Liasie with external stakeholders - Entering orders into the database - Occasionally...


  • Melbourne City Centre, Australia HAYS Full time

    STATE GOVERNMENT CONTRACT | 3 MONTH TEMP | CBD LOCATION | ASAP START Your new company You will on a state government contract delivering exceptional customer service to the public. As a Customer Service Officer, starting ASAP with an attractive hourly rate. Your new role What you'll need to succeed - Experience handling inbound calls - Data entry...


  • Melbourne City Centre, Australia Aston Carter Full time

    **Location**: - Melbourne CBD **Work Type**: - Contract**Category**: - Admin/Customer Service**Job ID**: - 543490 **Job Summary**: - **Deliver High Level Customer Service for a Multi-National Financial Services Organisation**: - **6 month contract and permanent opportunities**: - **Opportunity for Immediate Start and WFH flexibility** **The...


  • Melbourne City Centre, Australia HAYS Full time

    Customer Service Officer | Port Melbourne Location | ASAP start **Your new company** Hays are proud to partner with Australia’s largest construction materials and building products supplier, throughout all territories & states. They focus on building long-standing partnerships with their clients, and endeavour to work across all facets of the businesses...


  • Melbourne City Centre, Australia Page Personnel Full time

    Hybrid office role - Located in CBD **About Our Client**: Our client is a leading energy organisation who specialise in delivering complex projects in Victoria and end-to-end energy providing for commercial and industrial customers. This role would work closely with clients ensuring the best possible customer experience. Our client offers true flexibility...


  • Melbourne City Centre, Australia Department of Education Full time

    About the Department The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. About the Victorian...


  • Melbourne City Centre, Australia Department of Transport Full time

    About the Team Transport Communications and Experience is a Group within the Department of Transport and Planning, and is responsible for informing, consulting and engaging with our customers, industry partners, employees and the broader community about Victoria's transport programs, projects and services. We enrich Victorians' experience of an integrated...

  • Customer Service

    7 months ago


    Melbourne City Centre, Australia HAYS Full time

    Must have collections experience | South Melbourne location | ASAP start **Your new company** A significant energy retailer is looking for their next Collections and Customer Service Officer, located in South Melbourne starting ASAP! **Your New Role** You will be responsible for managing customer accounts, answering billing enquiries, and negotiating...

  • Customer Service

    2 days ago


    Melbourne City Centre, Australia HAYS Full time

    Building firm specialises in residential projects has an exciting perm opportunity in the Contact Centre Your new company This boutique building consultancy firm specialises in residential and commercial projects and has an exciting permanent opportunity a Contact Centre Officer. Based in Southbank, this office staffs more than 20 employees, with modern...


  • Melbourne City Centre, Australia HAYS Full time

    Expression of interest | Contact centre| Entry Level to management Expression of interest | Contact centre| Entry Level to management Are you looking for your new career opportunity? Are you looking to get into or move up in contact centre or customer service space? Seeking contact centre and customer service officers who are interested in obtaining their...


  • Melbourne City Centre, Australia HAYS Full time

    Multiple temporary Customer Service roles commencing ASAP **Your new company** One of Victoria’s largest providers of electricity and gas to residential homes and businesses are seeking multiple customer service professionals to join their team located in Melbourne CBD. **Your new role** In this role you will be responsible for managing general enquires...


  • Melbourne City Centre, Australia Talent International Full time

    **Job Details**: **Location** Melbourne CBD **Salary** ASAP start, flexible working **Job Type** Full Time **Ref** BBBH94690_1672722002 **Contact** Carly Llorente **Posted** about 2 hours ago Working for this well-known health services organisation you will be the first point of contact for all ICT related issues by phone. You will then escalate...

  • Regulatory Officer

    7 months ago


    Melbourne City Centre, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...