Intake Support Coordinator

3 weeks ago

Upper Mount Gravatt, Australia Alzheimers QLD Full time

Reference: 6228137

Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.

The purpose of the Intake Support Coordinator role is the intake of clients from the My Aged Care portal, initial contact with clients, screening and assessment. All functions of this position occur in accordance with the organisations mission, objectives, and priority outcomes, ensuring and maintaining the integrity of the organisation's reputation and core values.

You must be to work one week in each rotating shift - 7-3, 8-4 and 9-5.

**Responsibilities include**:

- Act as the first point of contact for current and potential clients in the Residential and Community Care space
- Communicate effectively with the relevant Managers and/or Coordinators assist with the assessment and onboarding of new clients as well as undertaking needs assessments and assist with basic reviews of existing clients
- Efficiently process aged care client intakes and referrals in a timely and accurate manner
- Liaise with the appropriate Manager or Coordinators to support prompt onboarding of clients and completion of all required documentation as requested.
- Ensure all queries from the client and/or their family are answered in a timely manner
- Completion of client in-take on-boarding documentation and administration as a result of initial sign ups and Assessments
- Build relations with key stakeholders, Regional Assessment Services (RAS), My Aged Care (MAC) and other service providers to better service provision to clients

**About You**
- Demonstrated experience and knowledge of working in a client intake and customer/client services
- Must be tech savvy, can confidently navigate Government portals and AQ corporate data bases
- Ability to network effectively and collaborate with a wide range of professionals including Gerontologists, GP Practices, Government referral agencies and other NGO's
- Work independently and be self motivated as well an effective member of the support services team
- Work empathetically with clients to ensure the suite of services are designed to meet their ongoing needs

**Qualifications**
- Relevant qualification in a health care field or transferrable skills and/or experience
- Current National Police Certificate clearance and willingness to renew it every 3 years as part of your ongoing employment;
- Proof of Covid vaccinations including booster;
- Opens Drivers Licence & own Car
- Comprehensive Insurance
- COVID vaccination

**Culture & Benefits**
- The opportunity to work within a new team of passionate & dedicated professionals
- Competitive remuneration package on offer including access to salary sacrifice for the Not-For-Profit sector
- Ongoing training & professional development opportunities

**Alzheimer's Queensland believe that positive and meaningful life experiences are important no matter what stage of life you are at, with or without a diagnosis of dementia.**

Applications Close: 26 Feb 2023

  • Intake Support Coordinator

    6 days ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...

  • Intake Support Coordinator

    6 days ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...

  • Intake Support Coordinator

    5 days ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...

  • Intake Support Coordinator

    2 months ago

    Upper Mount Gravatt, Australia Alzheimers QLD Full time

    Reference: 6371993 Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life. The purpose of the Intake Support Coordinator role is the intake of clients...

  • Intake Support Coordinator

    4 days ago

    Upper Mount Gravatt, Australia Alzheimers QLD Full time

    Reference: 6536513 Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life. The purpose of the Intake Support Coordinator role is the intake of clients...

  • Specialist Intake Coordinator

    3 weeks ago

    Upper Mount Gravatt, Australia Alzheimers QLD Full time

    Reference: 6406259 Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life. The Specialist Intake Coordinator is responsible for the meet and greet...

  • Ndis Support Coordinator

    2 months ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas. CODA has been supporting people in their own homes and in the community for...

  • Ndis Support Coordinator

    3 weeks ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas. CODA has been supporting people in their own homes and in the community for...

  • Ndis Support Coordinator

    3 weeks ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas. CODA has been supporting people in their own homes and in the community for...

  • Aps6 Intake Allocator

    6 days ago

    Mount Gravatt East, Queensland, Australia DFP Recruitment Services Full time

    Job description:Our Federal Government client, is dedicated to providing vital mental health and wellbeing services to their clients. We are seeking a motivated and compassionate individual to join the team as an Intake Allocator. As an Intake Allocator, you will play a pivotal role in ensuring that our clients receive timely access to the support they...

  • Ndis Support Coordinator

    7 days ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas. CODA has been supporting people in their own homes and in the community for...

  • Ndis Support Coordinator

    6 days ago

    Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.CODA has been supporting people in their own homes and in the community for over...

  • Ndis Support Coordinator

    6 days ago

    Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.CODA has been supporting people in their own homes and in the community for over...

  • Youth Specialist Carer Support Planner

    6 days ago

    Upper Mount Gravatt, Australia Wellways Full time

    Full time, fixed term ongoing opportunity based in Upper Mount Gravatt, QLD - Attractive hourly rate (SCHADS 4B) depending on experience & qualifications + superannuation + leave loading + salary packaging benefits NFP Values based company + Salary Packaging up to $15,899 + 17.5% Leave loading - Wellways is committed to reconciliation, lived experience and...

  • Youth Specialist Carer Support Planner

    5 days ago

    Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Full time, fixed term ongoing opportunity based in Upper Mount Gravatt, QLD Attractive hourly rate (SCHADS 4B) depending on experience & qualifications + superannuation + leave loading + salary packaging benefits NFP Values based company + Salary Packaging up to $15, % Leave loading Wellways is committed to reconciliation, lived experience and inclusivity....

  • Client Service Coordinator

    2 weeks ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. CODA is an organisation that prides itself on the work we do and supports we provide which include - 24/7 accommodation and SIL support; STA and holiday support; Community participation supports; Plan Management and Support Coordination services...

  • Client Service Coordinator

    3 weeks ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas. Based in Upper Mount Gravatt, we are seeking a client-focused, coordination...

  • Youth Representative

    2 weeks ago

    Upper Mount Gravatt, Australia Wellways Full time

    **A rewarding career with a nationally recognised provider of mental health**: - ** Full time fixed term opportunity until 30/06/2026 based in Upper Mount Gravatt**: - ** $37.82 per hour + Salary Packaging up to $15,899 + 17.5% Leave loading** *** - Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly...

  • Client Service Coordinator

    5 days ago

    Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. CODA is an organisation that prides itself on the work we do and supports we provide which include - 24/7 accommodation and SIL support; STA and holiday support; Community participation supports; Plan Management and Support Coordination services...

  • Client Service Coordinator

    5 days ago

    Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.Based in Upper Mount Gravatt, we are seeking a client-focused, coordination...