Intake Support Coordinator

1 week ago


Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

Reference:


Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.


The purpose of the Intake Support Coordinator role is the intake of clients from the My Aged Care portal, initial contact with clients, screening and assessment.

All functions of this position occur in accordance with the organisations mission, objectives, and priority outcomes, ensuring and maintaining the integrity of the organisation's reputation and core values.


Responsibilities include:

  • Act as the first point of contact for current and potential clients for the Allied Health team
  • Assist with the assessment and onboarding of new clients as well as undertaking needs assessments and assist with basic reviews of existing clients
  • Efficiently process aged care allied health client intakes and referrals in a timely and accurate manner
  • Liaise with the appropriate Manager or Coordinators to support prompt onboarding of clients and completion of all required documentation as requested.
  • Ensure all queries from the client and/or their family are answered in a timely manner
  • Completion of client intake onboarding documentation and administration as a result of initial sign ups and Assessments
  • Build relations with key stakeholders, Regional Assessment Services (RAS), My Aged Care (MAC) and other service providers to better service provision to clients

About You

  • Demonstrated experience and knowledge of working in a client intake and customer/client services
  • Must be tech savvy, can confidently navigate databases
  • Ability to network effectively and collaborate with a wide range of professionals including referral agencies for all funding types.
  • Work independently and be self motivated as well an effective member of the support services team
  • Work empathetically with clients to ensure the suite of services are designed to meet their ongoing needs

Qualifications

  • Relevant qualification in a health care field or transferrable skills and/or experience
  • Current National Police Certificate clearance and willingness to renew it every 3 years as part of your ongoing employment;
  • Proof of Covid vaccinations.

Culture & Benefits

  • The opportunity to work within a new team of passionate & dedicated professionals
  • Competitive remuneration package on offer including access to salary sacrifice for the Not-ForProfit sector
  • Ongoing training & professional development opportunities

Alzheimer's Queensland believe that positive and meaningful life experiences are important no matter what stage of life you are at, with or without a diagnosis of dementia.
Applications Close: 03 Mar 2024

  • Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...


  • Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...


  • Mount Gravatt East, Queensland, Australia DFP Recruitment Services Full time

    Job description:Our Federal Government client, is dedicated to providing vital mental health and wellbeing services to their clients. We are seeking a motivated and compassionate individual to join the team as an Intake Allocator. As an Intake Allocator, you will play a pivotal role in ensuring that our clients receive timely access to the support they...


  • Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.CODA has been supporting people in their own homes and in the community for over...


  • Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.CODA has been supporting people in their own homes and in the community for over...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Full time, fixed term ongoing opportunity based in Upper Mount Gravatt, QLD Attractive hourly rate (SCHADS 4B) depending on experience & qualifications + superannuation + leave loading + salary packaging benefits NFP Values based company + Salary Packaging up to $15, % Leave loading Wellways is committed to reconciliation, lived experience and inclusivity....


  • Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. CODA is an organisation that prides itself on the work we do and supports we provide which include - 24/7 accommodation and SIL support; STA and holiday support; Community participation supports; Plan Management and Support Coordination services...


  • Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.Based in Upper Mount Gravatt, we are seeking a client-focused, coordination...

  • Case Manager

    1 week ago


    Upper Mount Gravatt, Queensland, Australia Alzheimer's Queensland Full time

    Full-Time - Monday to FridaySupport clients in Brisbane South/Logan with some days in the office in Upper Mt GravattThe Care Coordinator is responsible for delivering person-centred case coordination to Alzheimer's Queensland's Home Care Package consumers.The Case Manager will be required to complete initial intake assessments, develop and maintain care...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    A rewarding career with a nationally recognised provider of mental health: Full time fixed term opportunity until 30/06/2026 based in Upper Mount Gravatt:- $37.82 per hour + Salary Packaging up to $15, % Leave loading Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Exciting Full-time opportunity based in Upper Mt Gravatt: $ $38.60 p/hr (SCHADS Schedule B Level Depending on education and experience) + 11% Super + 17.5% Leave Loading + Salary Packaging benefits up to $15,899 per annum:- A rewarding career with a nationally recognised provider of mental health and carer services Wellways is committed to reconciliation,...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Full Time, Fixed-term opportunity till 30 June 2026 based at Upper Mount Gravatt, QLD: Attractive Pay + Leave Loading + Salary Packaging benefits:- Shift times Available Monday to Friday: 11am to 7pm or 12pm to 8am Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and...

  • Project Coordinator

    1 week ago


    Upper Mount Gravatt, Queensland, Australia Southern Cross Care QLD Full time

    Competitive salary + added benefit of Not-for-Profit salary sacrifice Supportive team where you are truly valued/great work culture/rewarding role Convenient locationSouthern Cross Care QLD currently have an opportunity for a talented and passionate Project Coordinator to permanently join our wonderful SCCQ family, based at our Support Centre in Upper Mt...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Exciting Full Time fixed term opportunity till 30/06/2026 in Upper Mt Gravatt, QLD: $41.52 per hour (SCHADS Level 4B) + Salary Packaging benefits + 17.5% Leave loading:- A rewarding career with a nationally recognised provider of mental health and carer services Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage...


  • Upper Mount Gravatt, Queensland, Australia Brisbane Catholic Education Full time

    Clairvaux MacKillop College is a secondary co-educational College administered by the Archdiocese of Brisbane with an enrolment of 1400 students. The College mission is to work actively as an inclusive, Catholic, christian learning community. We strive for excellence in all things inspired by the charisms of our founders - St Mary of the Cross MacKillop and...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Full-time opportunity based in Upper Mount Gravatt:- Attractive hourly rate + superannuation + leave loading + salary packing benefits:- A rewarding career with a nationally recognised provider of mental health and carer services Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from...


  • Upper Mount Gravatt, Queensland, Australia Southern Cross Care QLD Full time

    Competitive salary + benefit of Not-for-Profit salary sacrifice Career advancement opportunity Supportive organisation/great staff cultureSouthern Cross Care QLD are currently looking to fill the role of a full time Hospitality Services Coordinator. The majority of this role will be site based.In this role, reporting to the Hospitality Services Manager you...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Full time ongoing opportunity, based in Upper Mt Gravatt: $36.00 p/hr (SCHADS Schedule B Level % super + salary packaging benefits:- Rewarding role in a fast-paced environmentWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities,...


  • Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Full Time opportunity in Upper Mount Gravatt: $37.82 per hour + Salary Packaging Benefits + 17.5% Leave loading + Super:- A rewarding career with a nationally recognised provider of mental health and disability servicesAbout the roleThe Community Engagement Representative plays an integral role in the delivery of services across the Carer Gateway program....

  • Job Placement Coach

    1 week ago


    Upper Mount Gravatt, Queensland, Australia Yourtown Full time

    yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence. yourtown helps children and young people realise they have the ability to tackle whatever life throws at them....