Client Service Coordinator

1 week ago

Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time
CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation.

We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.


Based in Upper Mount Gravatt, we are seeking a client-focused, coordination superstar to join our vibrant, hardworking, and committed team as a
permanent, full-time Client Service Coordinator with an
immediate start.

Reporting to the Client Services Manager, you will be responsible for coordinating the provision of direct services for your clients, resolving situations as they arise, and ensuring ongoing communication with staff, clients and families.

Equipped with your experience in the Disability Services industry, you will be motivated and proactive, with the ability to rapidly learn the ropes and 'hit the ground running'.


What can CODA Disability Support offer you?

  • Excellent, valuesbased workplace culture.
  • Work alongside an experienced management team.
  • A new office situated within a medical precinct with free onsite parking.
  • Flexible working conditions that respect the need for work/life balance.
  • Competitive salary, with access to Salary Sacrificing options to increase takehome pay
  • Ongoing professional development and training opportunities to ensure you are equipped with what you need to succeed.
  • Challenging and meaningful work, contributing to CODA's endeavour to make a difference to the people we support and value.

What will you bring to the CODA team?

  • Experience leading and managing a team in a complex or fastpaced environment, with a focus on employee experience, professional development, mentorship and supervision;
  • Dedication and commitment to achieving the best outcome for staff and clients alike;
  • Knowledge and understanding of the National Disability Insurance Scheme (NDIS), with dedication to complying with all industry requirements, including confidentiality and quality improvement expectations; and
  • Experience in establishing and monitoring the delivery of support services for people with disabilities, with an intuitive lens for consistent improvement.

KEY SELECTION CRITERIA - To be successful, you will demonstrate:

  • The ability to monitor and respond to all changes in client requirements, including the ability to develop individualised strategies, in a
    timely manner with limited supervision and according to agreed expectations;
  • Strong computer skills at an intermediateadvanced level, allowing for efficient administration and documentation processes;
  • Excellent
    leadership skills, with the ability to recruit, mentor, and supervise employees;
  • An ability to be
    flexible and adaptable; in supporting a 24/7 service, you will be required to respond to challenging situations as they arise to ensure continued and safe services which will require you to undertake
    On-Call duties as part of a rostered system;
  • Strong interpersonal and
    customer relationship management skills, with experience navigating challenging personalities; and
-
Professional communication skills (both written and verbally), with experience communicating during high-stress or complex situations.

Required qualifications:

  • Valid Yellow Card or NDIS Worker Screening Card;
  • Qld driver's license;
  • Current First Aid and CPR certificate;
  • Completed NDIS Worker Orientation eLearning module;
  • Cert IV or above in Disability / Community services or related field; and
  • Experience using Carelink+ software _(desirable but not essential)_

Are you an experienced Disability Support Worker with recent exposure to managing a team and coordinating service delivery? APPLY NOW

If this position sounds like the role for you, please submit your
resume and
cover letter
(max. 1 page) addressing how you meet the above key selection criteria.

Job Types:
Full-time, Permanent

Benefits:

  • Salary packaging

Schedule:

  • Monday to Friday

Application Question(s):

  • Have you held a position where you have participated in On-Call before?
  • Are you familiar with the Social, Community, Home Care, and Disability Services Industry Award 2010?
  • What is your expected salary?

Education:

  • Diploma (preferred)

Experience:

- rostering: 1 year (preferred)

Licence/Certification:

  • NDIS Worker Screening Card / Yellow Card (preferred)
  • Driver Licence (preferred)

Work Authorisation:

  • Australia (required)

Work Location:
In person

  • Client Service Coordinator

    7 days ago

    Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. CODA is an organisation that prides itself on the work we do and supports we provide which include - 24/7 accommodation and SIL support; STA and holiday support; Community participation supports; Plan Management and Support Coordination services...

  • Client Services Manager

    7 days ago

    Upper Mount Gravatt, Queensland, Australia The Trustee for Visa Empire Trust Full time

    Job Description: Manager - Visa EmpireCompany: Visa EmpirePosition: ManagerLocation: 2072 Logan Road, Upper Mount Gravatt-4122Experience: Minimum 2 years of relevant experience requiredAbout Visa Empire: Visa Empire is a leading and innovative visa consulting firm dedicated to providing comprehensive immigration and visa solutions to individuals, families,...

  • Hospitality Services Coordinator

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Southern Cross Care QLD Full time

    Competitive salary + benefit of Not-for-Profit salary sacrifice Career advancement opportunity Supportive organisation/great staff cultureSouthern Cross Care QLD are currently looking to fill the role of a full time Hospitality Services Coordinator. The majority of this role will be site based.In this role, reporting to the Hospitality Services Manager you...

  • Intake Support Coordinator

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...

  • Intake Support Coordinator

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...

  • Intake Support Coordinator

    7 days ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My...

  • Project Coordinator

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Southern Cross Care QLD Full time

    Competitive salary + added benefit of Not-for-Profit salary sacrifice Supportive team where you are truly valued/great work culture/rewarding role Convenient locationSouthern Cross Care QLD currently have an opportunity for a talented and passionate Project Coordinator to permanently join our wonderful SCCQ family, based at our Support Centre in Upper Mt...

  • Hospitality Services Manager

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Southern Cross Care QLD Full time

    Southern Cross Care QLD are currently looking to appoint a Hospitality Services Manager, based at our conveniently located Support Office in Upper Mt. Gravatt.In this role, reporting to the Head of Hospitality Services you be assisting with the daily operations of the catering department in line with SCCQ standards and the Food Safety program. The role...

  • Senior Accountant/Client Manager – Upper Mt Gravatt

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Pure Consultancy Full time

    Date Added: 7th July 2022 Large Accounting Firm in Upper Mt GravattAssist with the management of a team of professionals Manage your SME clients and delegate to staff as required Work directly with Partners Stable and rewarding team environment with plenty of fun events Onsite parking Loads of incentives and staff benefits If you are a Senior Accountant...

  • Ndis Support Coordinator

    1 week ago

    Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.CODA has been supporting people in their own homes and in the community for over...

  • Ndis Support Coordinator

    1 week ago

    Upper Mount Gravatt, Queensland, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas.CODA has been supporting people in their own homes and in the community for over...

  • Coordinator Assessment and Planning

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Wellways Full time

    Full-time opportunity based in Upper Mount Gravatt:- Attractive hourly rate + superannuation + leave loading + salary packing benefits:- A rewarding career with a nationally recognised provider of mental health and carer services Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from...

  • Head of Pastoral Services

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Southern Cross Care QLD Full time

    Full time rewarding leadership role within an organisation that cares Competitive remuneration with benefit of Not for Profit salary sacrifice Supportive team; great work culture; convenient locationSouthern Cross Care Queensland are currently looking to appoint a Head of Pastoral Services, based at our Support Office, conveniently located in Upper Mt....

  • Quality and Whs Officer

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a leader within aged care services, currently providing residential, community and home care services within Southeast Queensland and northern New South Wales.A new opportunity has arisen for a Full Time Quality and WHS Officer to maintain smooth operations of the Community Aged Care team.Critical to your success in...

  • Student and Academic Services Officer

    1 week ago

    Mount Gravatt, Queensland, Australia Navitas Full time

    About the roleThe Student and Academic Services Officer is responsible for providing high quality administrative and services support within the College/Campus across a broad range of academic and student services and administrative functions.30 hrs per week (5 days)General Administrative management and support Assist with managing the diaries of academic...

  • Service Desk Analyst

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Southern Cross Care QLD Full time

    Competitive salary with benefit of Not for Profit Salary packaging options Join a supportive team, great company and office atmosphere Convenient location with free onsite parking close to shopsSouthern Cross Care QLD currently have an exciting opportunity for a talented and passionate Service Desk Analyst to join our wonderful SCCQ family, based at our...

  • Scheduler

    7 days ago

    Upper Mount Gravatt, Queensland, Australia Alzheimer's Queensland Full time

    Join Alzheimer's Queensland on our mission to redefine care for individuals with dementia, the frail, and the elderly, and their families. As a not-for-profit organization committed to innovation and exceeding expectations, we are offering an exciting opportunity for an experienced Roster Scheduler to join our team.In this key role as a Roster Scheduler you...

  • Rostering Scheduling Officer

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.Your main focus as part of a dynamic work team is the commitment to all client care, staff...

  • Rostering Scheduling Officer

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Alzheimer's Queensland (AQ) is a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.Your main focus as part of a dynamic work team is the commitment to all client care, staff...

  • Lead Scheduler

    1 week ago

    Upper Mount Gravatt, Queensland, Australia Alzheimers QLD Full time

    Reference:Join Alzheimer's Queensland on our mission to redefine care for individuals with dementia, the frail, and the elderly, and their families. As a not-for-profit organization committed to innovation and exceeding expectations, we are offering an exciting opportunity for an experienced Roster Scheduler to join us as Lead Scheduler.In this key role, you...