![TLC Health Care](https://media.trabajo.org/img/noimg.jpg)
Receptionist / Switchboard Operator
3 weeks ago
**Job no**: 502691
**Work type**: Full-Time
**Location**: Melbourne
**Categories**: Administration, Healthcare
TLC Healthcare is an **Employer of Choice** for the last 8 consecutive years and a **Global Healthy Workplaces **award winner for large employers in 2023 and dedicated to being leaders in integrated healthcare.
We welcome a motivated and passionate **Receptionist / Switchboard Operator** to join our team in Head Office, based on St Kilda Road overlooking Albert Park.
This is a faced-paced role suited to someone who is comfortable in multi-tasking competing priorities in a calm and friendly manner.
**What you’ll be doing**
- Manage high volume inbound and outbound calls via digital call switchboard
- Answer, screen, forward phone calls and queries for the business
- Inbox management of the centralised mailbox
- Deliver assistance in a polite, clear, well-spoken and calm manner
- Perform routine office administrative duties
**About you**
- Friendly, welcoming and professional with exceptional telephone manners
- Well-presented and enjoys helping people, particularly those who may be distressed requiring supportive assistance
- Possess great written and verbal communication skills
- Works well independently and productively within a team environment
**What you'll need**
- 2 years’ experience in similar high-volume role
- Up-to-date COVID-19 vaccinations (3 doses)
- 2024 influenza vaccination
- Eligibility to work in Australia
**What we offer**
- Program of employee and wellbeing initiatives
- Onsite breakfast provided each Monday and Friday
- Exclusive access to TLC Employee Shopping Portal
- Employee Assistance Program
- Ongoing leadership development and coaching
- Discounted health insurance
- Free gym membership
- Novated leasing
- We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation._
- Our culture is based on a supportive team environment where people thrive and achieve their best professionally._
- TLC Healthcare encourage all people of different backgrounds to apply._
- As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment._
**Advertised**: 20 May 2024 AUS Eastern Standard Time
**Applications close**: 20 Jun 2024 AUS Eastern Standard Time
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