Switchboard Operator

3 weeks ago

Melbourne, Australia NEC Australia Full time

**Melbourne Location, a hybrid role**:

- **Multiple positions**, **25- 38 hours per week**:

- **Able to work shifts offered between 9.30 AM & 6:00 PM**

**Overview**

We at NEC are looking for a Switchboard operator, who enjoys working on a high-volume switchboard, servicing customers in a professional and timely manner. In this role you will be r esponsible for all internal and external calls, for both the Victorian Government switchboard and the NEC internal switchboard.

**Professional Experience Required**:

- Demonstrated experience operating a busy switchboard with high and consistent call volumes
- Able to handle most calls in a measured timeframe
- Intermediate Computer literate level, including (databases & internet)
- Excellent telephone manner, communication skills and customer service
- Strong organisational and administrative skills
- Demonstrated ability to take initiative in problem solving and in exercising judgement.
- Demonstrated ability to work harmoniously and cooperatively with other people and to work independently at all times without supervision.

**Come work with us**:
At NEC, we offer an outstanding working environment, fantastic corporate culture and an excellent track record of internal promotions along with continuous learning and development opportunities. We place great emphasis on our staff satisfaction and you will enjoy a wide range of benefits such as flexible work options, paid parental leave, NEC Partner Product Discounts, access to great discounts at many retail providers, health and well-being program and much more.

***Closing Date**

***About Us**

NEC has a century-long history of innovation and for over 50 years in Australia, NEC has built a sophisticated technology and anything-as-a-service company which brings together the best technology and the smartest people driving customer service excellence. With a major focus on Public Safety, we deliver a complete portfolio of ICT solutions and services to large enterprise, small business and government customers.

We are shaping the most efficient businesses and creating a safer society by solving tomorrow’s technology challenges.

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