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Receptionist / Switchboard Operator

3 months ago

Melbourne, Victoria, Australia TLC Health Care Full time

Job no: 502691

Work type:
Full-Time

Location:
Melbourne

Categories:
Administration, Healthcare


TLC Healthcare is an
Employer of Choice for the last 8 consecutive years and a
Global Healthy Workplaces award winner for large employers in 2023 and dedicated to being leaders in integrated healthcare.


We welcome a motivated and passionate
Receptionist / Switchboard Operator to join our team in Head Office, based on St Kilda Road overlooking Albert Park.


This is a faced-paced role suited to someone who is comfortable in multi-tasking competing priorities in a calm and friendly manner.


What you'll be doing

  • Manage high volume inbound and outbound calls via digital call switchboard
  • Answer, screen, forward phone calls and queries for the business
  • Inbox management of the centralised mailbox
  • Deliver assistance in a polite, clear, wellspoken and calm manner
  • Perform routine office administrative duties

About you

  • Friendly, welcoming and professional with exceptional telephone manners
  • Wellpresented and enjoys helping people, particularly those who may be distressed requiring supportive assistance
  • Possess great written and verbal communication skills
  • Works well independently and productively within a team environment

What you'll need

  • 2 years' experience in similar highvolume role
  • Uptodate COVID19 vaccinations (3 doses)
  • 2024 influenza vaccination
  • Eligibility to work in Australia

What we offer

  • Program of employee and wellbeing initiatives
  • Onsite breakfast provided each Monday and Friday
  • Exclusive access to TLC Employee Shopping Portal
  • Employee Assistance Program
  • Ongoing leadership development and coaching
  • Discounted health insurance
  • Free gym membership
  • Novated leasing
  • We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation._
  • Our culture is based on a supportive team environment where people thrive and achieve their best professionally._
  • TLC Healthcare encourage all people of different backgrounds to apply._
  • As part of our recruitment process, you may be required to complete a preemployment psychometric and medical assessment._

Advertised: 20 May 2024 AUS Eastern Standard Time

Applications close: 20 Jun 2024 AUS Eastern Standard Time