Operational Excellence
5 months ago
Process engineering, change/project management, operational excellence
- ANZ region requiring travel
- Leadership role in healthcare industry with a nimble, agile culture
You will be working for a Global Healthcare Company that have 3 brands across the ANZ region with multiple clinics and offices all over Australia and New Zealand. This is a cutting-edge healthcare business, that prides itself on engaging with their new and existing loyal B2C customer base by all means available.
Based in North Sydney, you will report to the Managing Director, ANZ in a newly created role responsible for designing and auditing business processes & procedures to accelerate the company towards commercial and operational excellence with the objective of increasing productivity and maintaining current attrition rates in the business.
You will be a hands-on ‘Jack-of-all-Trades’ Business Improvement Specialist with solid experience in change management, project management and continuous improvement management ideally from the healthcare industry. This is not a consulting role, nor will you have a team to delegate to, you need to want to be in a leadership role working on the business and affecting change and implementing new business processes & procedures all with the Managing Directors support.
**Who we are looking for**:
- Relevant tertiary qualifications such as a Bachelors or Masters degree
- Relevant qualifications/certifications in change, project and continuous business improvement with a solid understanding of Kaizen change management principles
- Experience gained in a healthcare or clinical environment dealing with consumers as end user customers
- At least 5 years’ experience gained working in different aspects of B2C operational excellence in the following areas - client journey, sales & marketing funnels, appointment management & call centre efficiencies, inventory management and finance efficiencies with at least 3 years’ experience in a leadership role
- Experience gained in using business processes to manage a CRM
- Experience of managing high concentrations of admin related to various contracts with the aim of reducing or automating processes
- Experience of working with multiple stakeholders across varying geographic time zones both internally and externally
- Used to working in multiple geographic time zones and a global business that has a relatively small presence in the ANZ region
- The ability to design and audit business processes & procedures to affect change in a nimble and fast paced environment
- A willingness to travel around the ANZ region to get to know the business and its 3 different brands
***
**What you will get in return**:
- An excellent base salary + Super + Bonuses + LTIs
- Support from the global company and local Managing Director to ensure that you can fulfil your role effectively
- The freedom to design and implement ongoing continuous improvement plans across the business
- The freedom to drive change in a nimble, agile and lean team
- A dynamic and passionate Manager who will allow you to make the job your own. The senior management team are very keen to make this role a success in order to affect change and increase productivity in the ANZ region
- Ongoing professional development
- Flexibility around working from home and being in the office
- Travel in the ANZ region to get to know the business and the 3 different brands and how they operate
-
Operations Excellence Manager
1 month ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAbout the RoleWe are seeking an experienced and passionate Operations Excellence Manager to join our Amazon Commercial Services Pty Ltd team. As a key member of our operations team, you will play a critical role in establishing Amazon Flex as the preferred provider and building our network of Delivery Partners.Key ResponsibilitiesOwnership of improving...
-
Operations Excellence Manager
1 week ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeOverviewAmazon Commercial Services Pty Ltd is a leading provider of logistics and operations solutions. Our team is dedicated to delivering exceptional service and driving business growth.Job DescriptionWe are seeking an experienced Operations Excellence Manager to join our team in Australia. As an Operations Excellence Manager, you will be responsible for...
-
Operations Excellence Expert
2 weeks ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAbout the RoleAmazon Commercial Services Pty Ltd is seeking an experienced Program Manager to join our AVS Experts team. As an Operations Excellence Expert, you will be responsible for managing a portfolio of Retail Vendors, evaluating their supply chain processes, and identifying opportunities for improvement.Key ResponsibilitiesAnalyze operational defects...
-
Operational Excellence Specialist
1 week ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeFuse Recruitment, a specialist recruitment agency for the insurance industry, is seeking an Operational Excellence Specialist to join their team. This exciting opportunity is based in Australia and offers a competitive salary of AU$90,000 - AU$110,000 per annum.About the RoleAs an Operational Excellence Specialist, you will play a crucial role in driving...
-
Operational Excellence Specialist
3 hours ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking an experienced Operational Excellence Specialist to join our team at Auto & General. This is a fantastic opportunity for someone who is passionate about driving operational excellence and improving processes to support delivering exceptional service and strong cost outcomes.Key ResponsibilitiesSupport Operational Improvement...
-
Operational Excellence Manager
5 months ago
North Strathfield, Australia The Arnott's Group Full timeDepartment: Manufacturing - ANZ- Location: North Strathfield, AU, 2137- Job Function: Supply Chain - ANZ- Employment Type: Full timeAt The Arnott’s Group, you’ll work with a diverse team who align with our values and are passionate and empowered to perform at pace and achieve big things. Alongside genuine people, you’ll enable the local production of...
-
Operations Excellence Manager
1 week ago
North Altona, Victoria, Australia Pact Group Full timeAt Pact Group, a global leader in recycling and waste management, we are seeking an experienced Operations Excellence Manager to join our team. With a strong focus on sustainability and innovation, our new Joint venture site will remove the equivalent of 1.6 billion 600ml plastic bottles from waste and convert them back into new packaging.About the RoleWe...
-
Operations Excellence Expert
4 weeks ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAbout the RoleAmazon Vendor Services (AVS) is seeking a highly skilled Program Manager to join our Specialised Services team as an Operations Excellence Expert. This role is part of our new program aimed at enhancing the value proposition to vendors and resolving supply chain defects leading to financial deductions.Key ResponsibilitiesAnalyse operational...
-
Operations Excellence Expert
4 weeks ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAbout the RoleAmazon Vendor Services (AVS) is seeking a highly skilled Program Manager to join our Specialised Services team as an Operations Excellence Expert. This role will be responsible for driving end-to-end delivery, process improvements, and stakeholder management.Key ResponsibilitiesAnalyse operational defects and identify root causes for financial...
-
Operations Excellence Expert
4 weeks ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAbout the RoleAmazon Vendor Services (AVS) is seeking a highly skilled Program Manager to join our team as an Operations Excellence Expert. This is a unique opportunity to drive supply chain optimization and process improvement, working closely with external stakeholders and internal teams to deliver sustainable results.Key ResponsibilitiesAnalyse...
-
Operational Excellence Lead
4 weeks ago
North Strathfield, New South Wales, Australia The Arnott's Group Full timeAt The Arnott's Group, we are committed to creating delicious moments for our consumers. To achieve this, we are seeking a passionate and dynamic individual to lead our journey towards unparalleled efficiency and continuous improvement.The OpportunityWe are looking for a catalyst for change who is driven by the pursuit of operational excellence. As our...
-
Operational Excellence Writer
4 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General (A&G) is a leading provider of insurance products and solutions in Australia, dedicated to safeguarding a brighter future for our customers and community.We offer a range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products through our multi-award-winning brand Budget Direct and partnerships...
-
Operational Excellence Lead
4 weeks ago
North Strathfield, New South Wales, Australia The Arnott's Group Full timeAt The Arnott's Group, we are seeking a collaborative and innovative leader to drive our journey towards operational excellence. Our team is passionate about creating delicious moments for our consumers, and we need someone who shares our vision.The OpportunityWe are looking for a dynamic individual who can lead our efforts in efficiency and continuous...
-
Operational Excellence Manager
4 days ago
North Ryde, New South Wales, Australia New Horizons Full timeAbout the Role:As a key member of the Enterprise Risk & Business Assurance Team at New Horizons, the Operational Excellence Manager will play a pivotal role in enhancing our wellbeing-focused services. This role demands strong collaboration with the ER&BA team and requires a robust approach to quality management.Key Responsibilities:Ensure adherence to our...
-
Operations Excellence Mgr, Amazon Flex
5 months ago
North Sydney, Australia Amazon Commercial Services Pty Ltd Full timeAt Amazon we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that...
-
Senior Operations Excellence Professional
1 week ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAbout the RoleAmazon Commercial Services Pty Ltd is seeking a highly skilled Senior Operations Excellence Professional to join our AVS Centres of Excellence team. As an expert in supply chain optimization and process improvement, you will play a crucial role in driving operational excellence across our vendor base.Key ResponsibilitiesAnalyse operational...
-
Operational Excellence Manager
4 months ago
North Strathfield, Australia The Arnott's Group Full timeAt The Arnott’s Group, you’ll work with a diverse team who align with our values and are passionate and empowered to perform at pace and achieve big things. Alongside genuine people, you’ll enable the local production of quality products including Tim Tams, Campbells Soup, Shapes, V8 juice, Vita-Weat, Scotch Fingers and many, many more…. which you...
-
Operational Excellence Leader
2 days ago
Sydney, New South Wales, Australia Travel Trade Recruitment Full timeA leading global travel services company is seeking an exceptional Operational Excellence Leader to drive performance and oversee end-to-end operational excellence.Role OverviewThe Operational Excellence Leader is responsible for ensuring high-quality, timely responses to client needs, even in high-pressure situations. This includes managing strategic...
-
Operational Excellence Leader
1 week ago
Sydney, New South Wales, Australia Travel Trade Recruitment Full timeA leading global travel services provider is seeking an experienced Operational Excellence Leader to drive performance and ensure high-quality, timely responses to client needs.Role OverviewThe Operational Excellence Leader is responsible for end-to-end operational excellence in handling client requests, solving logistics challenges, and ensuring that all...
-
AVS Operations Excellence Expert
2 weeks ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeAs an Operations Excellence Expert at Amazon Vendor Services (AVS), you will have the opportunity to drive end-to-end delivery and communicate results to senior leadership. You will be responsible for defining and executing program requirements, as well as driving process improvements and stakeholder management.About the RoleThis is a unique opportunity to...