Health Information Services Clerk

4 weeks ago

Box Hill, Australia Eastern Health Full time

Permanent full time with monthly day off

Based at Box Hill Hospital

Generous salary + super + salary packaging

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

Preparing paper based documentation for scanning to Clinical Patient Folder (CPF) in accordance with established Health Information Services Prepping and Scanning procedures.

Operating scanning equipment according to established procedures and guidelines to convert paper based documents into digital images that can be easily accessed and viewed.

Undertake quality control activities for prepped and scanned documents to ensure a complete and quality scanned record is produced.

Undertake quality control activities for the Electronic Medical Record (EMR) to ensure a complete and quality medical record is produced.

Records management duties including; retrieval, filing, tracking and maintenance of paper-based medical records.

Reception and customer service duties including; responding to phone calls, mailing and faxing information to external customers - release of information

Maintain patient confidentially at all times.

Ensuring up to date and accurate information is recorded in Eastern Health’s patient information management system (iPM)

Perform other duties as required.

About you

**To be successful in this role you will possess the following**:
Experience using computers

Ability to follow written and verbal instructions

Possess good verbal communication skills

Understand patient confidentiality

Able to work all nominated shifts/hours

Punctual

Ability to work alone as well as with the team

Demonstrate ability to manage self in order to meet deadlines

Demonstrate organisational skills and ability to prioritise

Demonstrate ability to learn and develop

Ability to work well with others, at all levels

Able to identify problems and suggest a solution

Ability to co-operate and work with mínimal supervision and as part of a team

Good interpersonal skills

Have a co-operative and non-adversarial communication technique

Ability to accept and act on feedback given, to help ensure work is of a high standard

An eye for detail

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

Diverse and engaging career opportunities

Friendly & supportive team

Flexible working hours

Salary packaging options

Career progression in our teaching hospitals

Next Steps

**Please note**:
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

**Eastern Health Values**: Patients First | Agility | Humility | Respect | Kindness | Excellence

Contact Person
JOEL TAN

Contact Number
(03) 9895 3255

Closing Date
29/01/2023

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