Warranty & Service Administration

2 months ago


Brisbane, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time

Location:

- QLD - Brisbane
- Employment Type:
- Full-Time Permanent- Department:
- Service Administration**About the Company**
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has pushed the boundaries within the HVAC industry, winning multiple awards and accolades including being recognised by CHOICE®, as Australia’s Best Brand of Air Conditioner for six (6) years in a row. As the most independently awarded brand of Air Conditioners, they are the Experts in Air.

**About The Role**
We have an exciting opportunity within our Warranty Service Administration Team as a Customer Service Representative, this role is based in North Lakes, QLD.

This role requires you to provide customer support to consumers, service agents and contractors regarding warranty. We are looking for empathic representatives who have great attention to detail

**What You’ll Do**:
- Assist with general technical advice, basic troubleshooting, and raise tickets and invoices.
- Explain processes to consumers, service agents and contractors regarding warranty.
- Processing consumer warranty requests, ensuring all required information is provided.
- Liaising with the relevant stakeholders to prioritise urgent repairs.
- End-to-end ownership of Warranty Repairs process

**What You’ll Bring**:

- Full Australian working rights is essential.
- Previous phone-based customer service experience (warranty experience highly regarded)
- Have high level office administration skills (including MS Office products)
- Demonstrate strong attention to detail, organisational skills and able to prioritise.
- Effective communication skills and ability to empathise.
- Able to manage high-volume calls in peak seasons.

**What we offer**:

- Competitive compensation package
- Learning and Development to help you gain some extra skills
- An additional day off for your wedding
- PerksPlus This provides employee discounts across 400 retailers in ANZ
- EAP Service provided
- Monthly office lunch

**Interested?**

Globally, Mitsubishi Heavy Industries is committed to EEO, Workplace Health & Safety, cultural diversity, and fair workplace practices globally and boasts a great work-life balance for all employees. We highly encourage you to get onboard and



  • Brisbane, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time

    Location: - QLD - Brisbane- Employment Type: - Full-Time Permanent- Department: - Service Administration**About the Company** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has...

  • Warranty Administrator

    6 months ago


    Brisbane, Australia Penske Full time

    Are you passionate about delivering exceptional customer service and possess a strong eye for detail? Our On-Highway Team at Wacol is currently seeking a skilled Warranty Administrator to join their Team. **In this role, you will**: - Review and process dealer warranty claims to ensure maximum reimbursement from suppliers and OEM's. - Ensure all processed...

  • Warranty Clerk

    3 months ago


    Brisbane, Australia Inchcape Full time

    We are currently seeking a detail-oriented and organized Warranty Clerk to join our team at **Keystar - Rothwell**. The Warranty Clerk will play a crucial role in processing and managing warranty claims, ensuring accuracy and efficiency in our warranty processes. Working closely with the service technicians and service advisors you will be responsible for...


  • Brisbane, Australia Penske Full time

    **Your New Opportunity**: A fantastic full time, permanent role has come up for a **Service & Warranty Advisor **to join our On Highway Service team. You'll be based in our **Wacol Branch**, working as a key liaison between our customers and our Service Technicians. When you're not working in Service, you'll be dealing with warranty information and...


  • Brisbane, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...


  • Brisbane, Queensland, Australia AMP - General Full time

    A challenging opportunity has arisen for an experienced Business Development Specialist to join our team at AMP. This role will focus on growing new independent advisers' funds under administration in our flagship platform and master trust products through new business sales.Job DescriptionThis is a critical role that requires disciplined execution of a...

  • Service Administrator

    7 months ago


    Brisbane, Australia The Toro Company Full time

    We are seeking a dedicated and customer-oriented individual to join our Equipment team as a Service Administrator. You'll report to the Service Manager and handle service requests from our customers, responsible for providing administrative support, coordinating customer job cards, ordering parts, managing trade-ins and processing invoices to ensure the...


  • Brisbane, Australia Embodied Full time

    We are currently seeking a personable and detail-oriented individual to join an industry-leading organisation as a Warranty Claims Officer. Specialising in providing high-quality workshop solutions for the mining and transport sector, this role will play a pivotal part in overseeing warranty claims and post-service care for the technician team throughout...


  • Brisbane, Queensland, Australia Virgin Australia Full time

    Virgin Australia is a leading airline that's always done things differently. As the Maintenance Programs Engineer, you will play a crucial role in ensuring the validity and currency of the Approved Maintenance Program (AMP) for the VA fleet.Salary: $120,000 - $150,000 per annumJob DescriptionAs the Maintenance Programs Engineer, your primary responsibility...


  • Brisbane, Australia Virgin Australia Full time

    **Work type**: Full Time**Location**: Brisbane**Job type**: Maintenance & Engineering, Supply Chain**Applications close**: 11 Sep 2024 E. Australia Standard Time **Warranty and Insurance Specialist**: Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make...


  • Brisbane, Queensland, Australia AMP - General Full time

    Job DescriptionWe are seeking an experienced New Business Manager, Wealth to join our team at AMP General. This is a challenging and rewarding role that requires strong business acumen, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the RoleThis role is responsible for growing new business sales revenue...

  • Warranty Coordinator

    6 months ago


    Brisbane, Australia Sandvik Full time

    Sandvik Mining and Rock Solutions Warranty Coordinator - Milton, Qld Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately...


  • Brisbane, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Brisbane, Queensland, Australia AMP - General Full time

    We are looking for a highly motivated and experienced Senior Wealth Strategist to join our team at AMP General. The ideal candidate will have a strong background in financial services, with excellent sales and business development skills.About the RoleThis is an exciting opportunity to work with our team to drive growth and innovation in the wealth...

  • Post Production Rework

    6 months ago


    Brisbane, Australia Rheinmetall Defence Australia Pty Ltd Full time

    **Post Production Rework & Warranty Manager** **Rheinmetall Defence Australia Pty Ltd in Brisbane** - Rheinmetall - / - **Post Production Rework & Warranty Manager** - Ref.Nr.: - **AU01762** -: - Contract Type: - **Permanent Full-Time** WHAT WE ARE LOOKING FOR **About the Team** The Post Production Rework and Warranty Manager will be a crucial member...


  • Brisbane, Australia Whitehaven Coal Full time

    Whitehaven Coal is proud to be the leading Australian ASX-listed producer of premium-quality coal. We currently operate four mines in NSW and we’re excited to grow our QLD operations via the announced acquisition of 100% of BMA’s Daunia and Blackwater coal mines in the Bowen Basin. Our STRIVE Values connect us and define how we behave. Whitehaven Coal...

  • Warranty Clerk

    6 months ago


    Brisbane, Australia AUTOrecruit Full time

    Monday to Friday - Great Earning Potential - CBD Location An opportunity for an experienced Warranty Clerk is available with our client who is a long-established company in Brisbane’s CBD. This dealer has multiple sites in a large group, transfers and advancement opportunities can come up more frequently than they ordinarily would. The dealer operates a...

  • Service Administrator

    6 months ago


    Brisbane, Australia Penske Full time

    **Your new opportunity**: As a **Service Administrator** you'll play a central role in ensuring the seamless back-end administration for all customers internal and external. You'll collaborate with various teams and departments to deliver exceptional service to our clients and maximise customer satisfaction. This is an excellent opportunity for someone with...


  • Brisbane, Queensland, Australia AMP - General Full time

    Unlock Your Potential in Financial ServicesWe are seeking a highly motivated and experienced Financial Services Growth Manager to join our team at AMP - General. In this role, you will be responsible for driving growth and developing strategic relationships with key stakeholders.About the Role:Grow Our Business: Develop and execute business plans to drive...

  • Service Administrator

    7 months ago


    Brisbane, Australia Penske Full time

    **Your new opportunity**: As a **Service Administrator** you'll play a central role in ensuring the seamless back-end administration for all customers internal and external. You'll collaborate with various teams and departments to deliver exceptional service to our clients and maximise customer satisfaction. This is an excellent opportunity for someone with...