Warranty Clerk

We are currently seeking a detail-oriented and organized Warranty Clerk to join our team at **Keystar - Rothwell**. The Warranty Clerk will play a crucial role in processing and managing warranty claims, ensuring accuracy and efficiency in our warranty processes.

Working closely with the service technicians and service advisors you will be responsible for coordinating all warranty claims for the dealership, including liaising with manufacturers and customers, costing warranty repairs, account reconciliation and preparation of Repair Orders.

**What is the opportunity?**

**Responsibilities**:

- Receive and review warranty claims submitted by customers, dealers, or service providers.
- Verify warranty coverage and ensure that all required documentation is complete and accurate.
- Enter warranty claims data into the system and maintain organized records.
- Communicate with customers, dealerships, and service departments to gather additional information when needed.
- Process and track warranty claims from initiation to resolution.
- Assist in maintaining warranty-related documentation and manuals.

To be successful in the role, you will demonstrate:

- Proven experience as a Warranty Clerk or in a similar administrative role.
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy in data entry.
- The ability to build strong relationships with all stakeholders.
- Strong problem-solving skills.
- A strong desire to perform at the highest level.
- Be customer focussed coupled with the ability to build strong relationships with stakeholders.
- Able to work with the team.
- It is a permanent part time positon.

**Why should you make the move to Trivett?**
- Enjoy more time doing that you love with **additional days off** including an annual Wellbeing Leave and annual Volunteering Leave each year.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

This is a great opportunity to join an organisation that supports personal development, career growth, celebrates diversity and recognises the benefits a culture of inclusion brings to our workplace and customer experience.

If you believe you have the skills, experience and motivation to succeed in this role, don’t miss out on this awesome opportunity