Service & Warranty Advisor
7 months ago
**Your New Opportunity**:
A fantastic full time, permanent role has come up for a **Service & Warranty Advisor **to join our On Highway Service team. You'll be based in our **Wacol Branch**, working as a key liaison between our customers and our Service Technicians. When you're not working in Service, you'll be dealing with warranty information and coordinator to ensure our clients get the very best
**In this role you will**:
- Have **proactive communication** with workshop customers daily - taking bookings, advising of progress and providing estimated finish times
- Use your know-how to work within **warranty** to help our customers get the best out of our products
- Provide accurate **quotes** to customers and provide timely follow up
- **Process invoices** upon completion of jobs
- Respond to **phone queries** in a fast, efficient manner
- Work with workshop staff to ensure Penske's top notch customer care standards are met and exceeded
- Keep an eye on technician workloads to ensure repair and service timeframes are met with productivity & efficiency targets being met
- **Work in partnership** with the Service Manager and Technicians to manage WIP (work in progress) to increase efficiencies
- Model safe working behaviour in line with Penske's values of **Ownership, Passion, Teamwork, Integrity and Care**
**About you**:
- Enjoy and have passion for providing **service advice** and **solutions**, delivering **excellent customer service** and **warranty claims**:
- Previous On-Highway Customer Service experience will be an **advantage, but not essential**.
- Prior knowledge of one or more of our products would help, but **we provide fantastic training**:
- **Strong communication skills**, written and verbal, with a **knack for building personal** **connections**:
- Thorough attention to detail with the ability to work unsupervised in a fast-paced environment
**About Us**:
Penske Australia is the go-to destination for diesel and gas engines, power systems & heavy vehicles. With iconic brans like Western Star, MAN, Dennis Eagle, _mtu_, Detroit and Allison, you know you're in good hands. With on
- and off-highway markets across the nation, you'll be joining a 50,000 strong team working to provide the best service in Automotive & Truck Dealerships, Motor Racing, Truck Leasing and Logistics Management. Why don't you power up with Penske and take the next step in your career?
**Why join Penske?**
At Penske, we know it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment and state of the art facilities, we offer the following benefits:
- Generous remuneration package
- Accredited Training & Development programs;
- A business commitment to providing the highest levels of safety, technical and leadership training;
- Reward and recognition programs;
- Employee Referral Program - generous employee referral fees
- Employee Assistance Program;
- Family friendly benefits including paid parental leave.
**Be ambitious. We are.
-
Warranty Clerk
3 months ago
Brisbane, Australia Inchcape Full timeWe are currently seeking a detail-oriented and organized Warranty Clerk to join our team at **Keystar - Rothwell**. The Warranty Clerk will play a crucial role in processing and managing warranty claims, ensuring accuracy and efficiency in our warranty processes. Working closely with the service technicians and service advisors you will be responsible for...
-
Warranty & Service Administration
2 months ago
Brisbane, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full timeLocation: - QLD - Brisbane - Employment Type: - Full-Time Permanent- Department: - Service Administration**About the Company** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has...
-
Warranty & Service Administration Officer
6 months ago
Brisbane, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full timeLocation: - QLD - Brisbane- Employment Type: - Full-Time Permanent- Department: - Service Administration**About the Company** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has...
-
Warranty Administrator
6 months ago
Brisbane, Australia Penske Full timeAre you passionate about delivering exceptional customer service and possess a strong eye for detail? Our On-Highway Team at Wacol is currently seeking a skilled Warranty Administrator to join their Team. **In this role, you will**: - Review and process dealer warranty claims to ensure maximum reimbursement from suppliers and OEM's. - Ensure all processed...
-
New Business Manager, Wealth
2 months ago
Brisbane, Australia AMP Limited Full timeIf you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...
-
Automotive Service Advisor
1 month ago
Brisbane, Queensland, Australia AUTOrecruit Full timeAward-winning dealership in Victoria is seeking a dedicated and enthusiastic Service Advisor to join their team in Dandenong.Company OverviewWith over 840 employees, this dealer has earned multiple awards across Victoria and Tasmania for delivering excellent customer service and offering a supportive work environment.About the RoleAs a Service Advisor, you...
-
Warranty Claims Officer
8 months ago
Brisbane, Australia Embodied Full timeWe are currently seeking a personable and detail-oriented individual to join an industry-leading organisation as a Warranty Claims Officer. Specialising in providing high-quality workshop solutions for the mining and transport sector, this role will play a pivotal part in overseeing warranty claims and post-service care for the technician team throughout...
-
Aircraft Maintenance Engineer
4 weeks ago
Brisbane, Queensland, Australia Virgin Australia Full timeVirgin Australia is a leading airline that's always done things differently. As the Maintenance Programs Engineer, you will play a crucial role in ensuring the validity and currency of the Approved Maintenance Program (AMP) for the VA fleet.Salary: $120,000 - $150,000 per annumJob DescriptionAs the Maintenance Programs Engineer, your primary responsibility...
-
Warranty and Insurance Specialist
4 months ago
Brisbane, Australia Virgin Australia Full time**Work type**: Full Time**Location**: Brisbane**Job type**: Maintenance & Engineering, Supply Chain**Applications close**: 11 Sep 2024 E. Australia Standard Time **Warranty and Insurance Specialist**: Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make...
-
New Business Manager, Growth Specialist
1 month ago
Brisbane, Queensland, Australia AMP - General Full timeJob DescriptionWe are seeking an experienced New Business Manager, Wealth to join our team at AMP General. This is a challenging and rewarding role that requires strong business acumen, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the RoleThis role is responsible for growing new business sales revenue...
-
Service Advisor
7 months ago
Brisbane, Australia Woodforde Group Full timeNorthern suburbs with free parking - Up to $75k + Super dependent on experience - Supportive team and NO weekend work! **Your Organisation** Our client is a national leader in their field with one of the best reputations in the market! As an ASX listed organisation that is set for high levels of growth over the coming years, your new employer is...
-
Warranty Case Consultant
7 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Senior Wealth Strategist
3 weeks ago
Brisbane, Queensland, Australia AMP - General Full timeWe are looking for a highly motivated and experienced Senior Wealth Strategist to join our team at AMP General. The ideal candidate will have a strong background in financial services, with excellent sales and business development skills.About the RoleThis is an exciting opportunity to work with our team to drive growth and innovation in the wealth...
-
Post Production Rework
6 months ago
Brisbane, Australia Rheinmetall Defence Australia Pty Ltd Full time**Post Production Rework & Warranty Manager** **Rheinmetall Defence Australia Pty Ltd in Brisbane** - Rheinmetall - / - **Post Production Rework & Warranty Manager** - Ref.Nr.: - **AU01762** -: - Contract Type: - **Permanent Full-Time** WHAT WE ARE LOOKING FOR **About the Team** The Post Production Rework and Warranty Manager will be a crucial member...
-
Automotive Service Advisor
6 months ago
Brisbane, Australia Go Recruit Automotive Personnel Full time**Vehicle Service Advisor** Brisbane Queensland. Service Advisor/customer experience **Barton Motors is a multi-Franchise New Vehicle Dealership with dedicated a Service Centres, providing all levels of servicing to their loyal customers.** Their** **multi award-winning Service Department located in Capalaba experiencing solid growth with numerous...
-
Superintendent - Overhauls, Repairables & Warranty
6 months ago
Brisbane, Australia Whitehaven Coal Full timeWhitehaven Coal is proud to be the leading Australian ASX-listed producer of premium-quality coal. We currently operate four mines in NSW and we’re excited to grow our QLD operations via the announced acquisition of 100% of BMA’s Daunia and Blackwater coal mines in the Bowen Basin. Our STRIVE Values connect us and define how we behave. Whitehaven Coal...
-
Warranty Clerk
6 months ago
Brisbane, Australia AUTOrecruit Full timeMonday to Friday - Great Earning Potential - CBD Location An opportunity for an experienced Warranty Clerk is available with our client who is a long-established company in Brisbane’s CBD. This dealer has multiple sites in a large group, transfers and advancement opportunities can come up more frequently than they ordinarily would. The dealer operates a...
-
Warranty Coordinator
6 months ago
Brisbane, Australia Sandvik Full timeSandvik Mining and Rock Solutions Warranty Coordinator - Milton, Qld Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately...
-
Financial Services Growth Manager
4 weeks ago
Brisbane, Queensland, Australia AMP - General Full timeUnlock Your Potential in Financial ServicesWe are seeking a highly motivated and experienced Financial Services Growth Manager to join our team at AMP - General. In this role, you will be responsible for driving growth and developing strategic relationships with key stakeholders.About the Role:Grow Our Business: Develop and execute business plans to drive...
-
Service Advisor
7 months ago
Brisbane, Australia AUTOrecruit Full timeMajor-franchise dealership - Supportive management team - Fantastic career opportunity Our client is seeking an experienced Service Advisor to join their major-franchised operations in the southern suburbs of Brisbane. The role would suit someone that has experience as a Service Advisor, and who wants to join a fantastic group, with real, long-term career...