Technical Specialist

3 months ago

Macquarie Park, Australia DXC Technology Full time

As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales.

Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.

The Technical Specialist is to provide technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each claim's technical and legal aspects. Assist with improving return-to-work outcomes, determining ongoing entitlements for the injured worker, and reducing overall claim costs.

**Responsibilities and duties**
- Delivering prompt and effective specialist technical claims advice
- Working together with the Case Manager to provide guidance and support to maximise outcomes.
- Providing guidance and leading discussions on technical aspects of the claim with stakeholders
- Ensure compliance with all legislation, industry codes and company policies.
- Actively monitor developments within the industry to continuously develop knowledge of insurance guidelines, policy changes and modifications.
- Identify opportunities to review, develop and modify processes, procedures, standards and guidelines that support innovation, improved performance and improved customer experience
- Assist the Case Manager in conducting the ongoing ‘risk assessment’ and segmentation of claims through case conference process.
- Individually, work closely with the Claims Officers, Case Manager and Injury Management Advisor to assist in developing a strategic case management action plan for each claim

**Required skills, experience and qualifications**

Sound technical knowledge, including;
- Legal qualifications and/or minimum of 3 year’s experience in claims management (Case Manager) and/or a minimum of 3 years as a law clerk or paralegal in the statutory personal injury field
- Strong working knowledge of the NSW Workers Compensation Act 1987
- Flexibility and ability to adapt to change
- Demonstrated experience in supporting Claims Officers coaching, decision making and technical claims management
- Ability to follow the rules and regulations
- Demonstrated ability to work towards set targets and compliance measures
- Intermediate computer literacy

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

  • Technical Specialist

    3 months ago

    Macquarie Park, Australia Optus Full time

    **Location**: Macquarie-Park, NSW **Company**: Optus **Type**: Full Time **Job ID**: 160420 **Date**: 23 August 2024 11:36 AM At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in...

  • Technical Specialist

    5 months ago

    Macquarie Park, Australia DXC Technology Full time

    **Job description** As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The Technical Specialist is to...

  • Technical Specialist

    5 months ago

    Macquarie Park, Australia DXC Technology Full time

    As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The Technical Specialist is to provide technical...

  • Technical Support Specialist

    2 weeks ago

    Macquarie Park, Australia UKG Full time

    About the RoleAt UKG, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing high-quality technical assistance to our customers, resolving complex issues, and ensuring seamless support experiences.ResponsibilitiesDevelop in-depth product knowledge on UKG ProWFM and...

  • Technical Specialist

    6 months ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    Job Description: As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The Technical Specialist is to...

  • Onsite Technical Support Specialist

    4 weeks ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    Job Title: Onsite Technical Support SpecialistAbout the Role:DXC Technology is seeking a skilled Onsite Technical Support Specialist to provide technical support for our clients in the Sydney area. As an Onsite Technical Support Specialist, you will be responsible for providing hardware and software support, installing and maintaining PCs, and performing...

  • Technical Specialist

    4 weeks ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    Job Title: Technical SpecialistAbout the Role:We are seeking a skilled Technical Specialist to join our team at 3001 DXC Technology Australia Pty Limited. As a Technical Specialist, you will provide technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each claim's technical and legal aspects.Key...

  • Technical Specialist

    6 months ago

    Macquarie Park, Australia DXC Technology Full time

    Job Description:As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales.Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.The Technical Specialist is to provide...

  • Technical Specialist

    3 months ago

    Macquarie Park, Australia Singtel Full time

    t starts with YES! At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. Optus Technical Specialist is responsible for ensuring the smooth operation of our critical technical facilities, managing both direct and contracted services across various sites, including remote and major facilities. The role involves leading all...

  • Technical Support Specialist

    2 days ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    About DXC Technology Australia Pty LimitedWe are a technology company that provides innovative solutions to our clients. Our mission is to lead our clients on their digital transformation journeys.Job Title: Technical Support Specialist - SydneyLocation: Sydney, AustraliaEstimated Salary:AU$80,000 - AU$110,000 per year, depending on experience.Job...

  • Technical Advisor

    1 week ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    Job Title: Technical SpecialistAbout the Role:We are seeking a skilled Technical Specialist to join our team at 3001 DXC Technology Australia Pty Limited. As a Technical Specialist, you will be responsible for providing technical advice and feedback to Case Managers on appropriate legislation, ensuring compliance with industry codes, and reducing overall...

  • Technical Quality Assurance Specialist

    2 days ago

    Macquarie Park, Australia Singtel Full time

    Overview of the RoleWe're seeking a skilled Technical Quality Assurance Specialist to join our team at Optus. As part of this role, you'll play a key part in ensuring that our software solutions meet the highest standards of quality.In this position, you will be responsible for developing and maintaining test scripts, coordinating the production of test...

  • Field Technical Specialist

    5 months ago

    Macquarie Park, Australia Abbott Laboratories Full time

    An exciting opportunity has arisen for an experienced, enthusiastic and passionate **Field Technical Specialist **to support our **Cardiac Rhythm Management (CRM).** **This is a Sydney based role covering NSW and ACT**. Reporting to the Field Technical Services Area Manager, this position is responsible for providing the technical expertise and support to...

  • Technical Support Specialist

    2 weeks ago

    Macquarie Park, Australia UKG Full time

    Job DescriptionUKG is seeking a highly skilled Technical Support Specialist to join our team.Key Responsibilities:Develop in-depth product knowledge on UKG ProWFM and learn how to recognize and effectively troubleshoot the different focus areas of the application.Research application questions by setting up scenarios and testing within the...

  • Field Technical Specialist

    5 months ago

    Macquarie Park, Australia Abbott Laboratories Full time

    An exciting opportunity has arisen for an experienced, enthusiastic and passionate **Field Technical Specialist **to support our **Cardiac Rhythm Management (CRM).** **This is a Sydney based role covering NSW**. Reporting to the Area Sales Manager, this position is responsible for providing the technical expertise and support to clinicians and the...

  • Field Technical Specialist

    7 months ago

    Macquarie Park, Australia Abbott Laboratories Full time

    An exciting **Brisbane based** opportunity has arisen for an experienced, enthusiastic and passionate **Field Technical Specialist** to support our Neuromodulation business**.** Reporting to the _Regional Sales Manager_, this position is responsible for providing the technical expertise at implant / follow up and troubleshooting for the Territory Managers...

  • Technical Support Specialist

    3 days ago

    Macquarie Park, Australia IGT Full time

    Company OverviewIGT is a leading provider of gaming solutions, with a strong presence in over 100 countries worldwide. We deliver innovative and responsible gaming experiences to our customers through our diverse portfolio of products and services.Job DescriptionWe are seeking a highly motivated Technical Support Specialist to join our team. In this role,...

  • Technical Specialist

    4 weeks ago

    Macquarie Park, Australia Transport For NSW Full time

    About the RoleTransport for NSW is seeking a highly skilled Technical Specialist to join our team. As a key member of our network services team, you will be responsible for ensuring the technical integrity of our network infrastructure services.Key responsibilities include:Validating technical aspects of supplier-provided designs and proposed setupsReviewing...

  • Technical Support Specialist

    6 days ago

    Macquarie Park, Australia IGT Full time

    Job OverviewA leading gaming company, IGT, is seeking an experienced IT Support Specialist to join their team.Key ResponsibilitiesImaging and installation of hardware and software infrastructure, teleconferencing, mobile devices, and peripherals.Troubleshooting PC hardware and software issues, providing timely and creative solutions to ensure client...

  • Technical Advisor

    3 weeks ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    Job Title: Technical SpecialistAbout the Role:DXC Technology is seeking a skilled Technical Specialist to join our team in New South Wales. As part of our major reset to improve recovery and return-to-work outcomes for injured workers, we are looking for an expert to provide technical advice and feedback to Case Managers on appropriate legislation.Key...