Health Fund Collections Officer

2 weeks ago

Hawthorn, Australia Cabrini Health Full time

Health Fund Collections Officer

Permanent Part Time (22.5 hours per week)

Malvern & Hawthorn East and hybrid working option

$35.84ph + 12.5% super

What Cabrini can offer you- Tax savings - as a private, non-profit hospital we offer up to $18,550 salary packaging tax free per annum- Attractive salary plus 12.5% superannuation as well as 17.5% annual leave loading- Enjoyable workplace culture in a mission-based, values driven healthcare organisation- Opportunities for professional development- Located close to public transport with Myki discount on offer

How you will make an impact

As a Health Fund Collections Officer, you will contribute to a high performing Patient Accounts service, ensuring overall integrity, accuracy and timeliness of all duties. You will need to have a strong customer service focus as well as be self motivated and take pride an ownership in your work.

If you have experience with billing and/or collections within Private Health Funds, we'd love to hear from you

Your day will look a little like this:
- Review aged trial balances to action debts outstanding beyond agreed health fund contractual timeframes.- Contacting the health fund to follow up payments.- Resolving rejections related to claims.- Coordinating correspondence between the hospital and the health funds.- Ensuring clear lines of communication between the Patient Accounts Department and other Cabrini departments.- Ensuring a high standard of care is provided to all stakeholders.

What you will bring to the role- Previous experience in a medical environment or health insurance industry -inpatient accommodation billing or debt follow up is highly desirable.- Experience in Accounts receivable functions in a hospital environment.- Experience in reconciliation of accounts via Eclipse and manual claims.- An ability to learn and work effectively with in-house and external systems, such as WebPAS, other health fund and third-party portals as required.- A professional attitude with excellent verbal and written communication skills.

Enquiries should be directed to: Roopa Anand, Assistant Manager Billing & Debt Management - 9508 1222

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested.

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