Medical Imaging Debt Collections Specialist

3 weeks ago


Hawthorn, South Australia Cabrini Health Full time
Job Description:

Cabrini Health is seeking a highly skilled Medical Imaging Debt Collections Specialist to join our dedicated Patient Accounts team. As a key member of our team, you will play a vital role in optimizing patient experience and health outcomes for our community.

About the Role:
This exciting opportunity involves all aspects of Medical Imaging debt collection processes for Cabrini accounts. The successful candidate will have a strong customer service focus and confidence communicating directly with patients, health funds, Medicare, and third parties.

Your Key Responsibilities:
  • Following up patients, health funds, and third parties for payment
  • Management of patient enquiries
  • Liaising efficiently with internal and external stakeholder queries

Requirements:
To be successful in this role, you will require:
  • Previous experience in medical imaging or accounts receivable/debt management is preferable
  • Exposure to Medicare, Health Funds, TAC, WorkCover, and DVA would be an advantage
  • Relevant account collection experience
  • Accounts receivable experience in a healthcare setting
  • Proficient with Visage, MS Office, and WebPAS
  • Exceptional communication skills

Benefits:
Cabrini Health offers a range of benefits to support your career growth and well-being, including:
  • Tax savings - as a private, non-profit hospital we offer up to $15,900 salary packaging tax-free plus $2,650 meal & entertainment card benefits
  • Attractive salary plus 12.5% superannuation as well as 17.5% annual leave loading
  • Hybrid working (2 days per week once training completed)
  • Enjoyable workplace culture in a mission-based, values-driven healthcare organization
  • Opportunities for professional development
  • Close to public transport with Myki discount on offer

What You'll Get:
A competitive salary of $69,106 plus super, generous tax benefits, and a dynamic work environment that supports your growth and well-being.

About Us:
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's south-east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.

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