Customer Experience Coordinator

2 weeks ago

Perth, Australia ABN Group Full time

**Customer Experience Coordinator**:

- 492792
- Perth
- Customer Service/Call Centre
- Full-time (Permanent)
- Add to favourites Favourite View favourites

**Our Company**

Celebration Homes is a leading home builder in Perth and proudly part of the ABN Group - Australia’s leaders in construction, property and finance. Celebration Homes prides itself on consistently delivering a quality product with a high level of customer service. Our success can be attributed to the quality and passion of our people.

**The Role**

Reporting to the Customer Service Team Manager, you will be responsible for delivering an outstanding experience to our clients whilst managing all enquiries during the construction phase of our customer’s journey. In addition to this you will also be responsible for:

- Proactive engagement, providing our customers with fortnightly progress updates
- Update business systems with client information
- Provide assistance and support to the Customer Service team, as required
- Pre-construction task tracking to support site start results

**You**

You're an authentic, committed and driven individual with a positive attitude and a passion for speed, accuracy and efficiency. Excellent communication and organisational skills will see you succeed in this role, together with:

- A passion for delivering customer service excellence and putting the customer experience first
- Exceptional time management and attention to detail, with the ability to work within a fast-paced, high volume environment
- A fun and positive attitude, with the curiosity to learn and the willingness to be better
- Desire to undertake a career in the residential building industry, assisting us to deliver the dream of homeownership
- Minimum 1-2 years’ experience working in similar roles within the WA residential building industry, will be regarded favourable

**Why ABN?**

At ABN we are always on the lookout for great people. People with initiative, ambition, proven skills and a passion for what they do.

Some of our employee benefits include:

- In-house discounts
- Flexible working arrangements
- Opportunities to grow your career
- Paid parental leave for primary and non-primary carers
- Dedicated wellness programs
- Discounted private health insurance

**What's Next?

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 492923 - Perth - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Our Company** Dale Alcock Homes is WA’s most awarded home builder and market innovator. Our construction procedures and quality checks instil a culture of genuine respect for our customer. We have...

  • Customer Experience Team Leader

    2 weeks ago

    Perth, Western Australia The Learning Experience #393 Full time

    About UsFor over 45 years, ABN Group has been a leader in the building, property and finance industries, making the dream of homeownership a reality for thousands across Australia. We've built over 90,000 homes, each one a success story, including first homes, apartments, units and luxury homes. We've also provided financial solutions to over 40,000 people,...

  • Customer Experience Coordinator

    3 weeks ago

    Perth, Australia ABN Group Full time

    493525 - Perth - Customer Service/Call Centre - Full-time (Fixed Term) - Full-time (Permanent) **About Us** For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes,...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time

    Customer Experience Coordinator - Preconstruction: Perth Administration/Support Service Customer Service/Call Centre Fulltime (Permanent) Add to favourites Favourite View favouritesOur CompanyHomebuyers Centre are the market leading, volume residential builder in WA and proudly part of the ABN Group - Australia's leaders in construction, property and...

  • Customer Experience Coordinator

    4 weeks ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 493125 - Perth - Building/Construction - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Why You Will Be Excited About This Role**: Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? As a...

  • Customer Experience Coordinator

    15 hours ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 493125 - Perth - Building/Construction - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Why You Will Be Excited About This Role**: Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? As a...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time

    About Us For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance and Home Collective. We've crafted...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Australia ABN Group Full time

    About Us For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance and Home Collective. We've crafted...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time

    49352- Perth Customer Service/Call Centre Fulltime (Fixed Term) Fulltime (Permanent)About UsFor almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes, Homebuyers...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 492918 - Perth - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Our Company** Home Assist is the dedicated service and maintenance division of ABN Group, Australia’s leader in construction, property and finance, combining 40 years of home building expertise and...

  • Customer Experience Coordinator

    16 hours ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 493318 - Perth - Administration/Support Service - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Our Company** Celebration Homes is a WA based homebuilder focussed on building large, affordable family homes for hardworking West Aussies. Over the past 20+ years,...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time

    Customer Experience Coordinator: Perth Customer Service/Call Centre Fulltime (Permanent) Add to favourites Favourite View favouritesOur CompanyCelebration Homes is a leading home builder in Perth and proudly part of the ABN Group - Australia's leaders in construction, property and finance. Celebration Homes prides itself on consistently delivering a quality...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 493107 - Perth - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Our Company** Home Assist is the dedicated service and maintenance division of ABN Group, Australia’s leader in construction, property and finance, combining 40 years of home building expertise and...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time

    Customer Experience Coordinator: Perth Administration/Support Service Customer Service/Call Centre Fulltime (Permanent) Add to favourites Favourite View favouritesOur CompanyCelebration Homes is a WA based homebuilder focussed on building large, affordable family homes for hardworking West Aussies. Over the past 20+ years, Celebration Homes has built more...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia ABN Group Full time

    Customer Experience Coordinator: Perth Customer Service/Call Centre Fulltime (Permanent) Add to favourites Favourite View favouritesOur CompanyHome Assist is the dedicated service and maintenance division of ABN Group, Australia's leader in construction, property and finance, combining 40 years of home building expertise and the strength of our Group into a...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator - Preconstruction**: - 492749 - Perth - Administration/Support Service - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Our Company** Homebuyers Centre are the market leading, volume residential builder in WA and proudly part of the ABN Group - Australia’s leaders in...

  • Customer Experience Coordinator

    2 weeks ago

    Perth Airport, Australia SGS Full time

    Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.Job Description:As a Customer...

  • Customer Experience Coordinator

    4 weeks ago

    Perth, Australia Homebuyers Centre WA Full time

    Homebuyers Centre WA | Customer Service/Call Centre - Closing date: 17/02/2023**Our Company** Homebuyers Centre is the market-leading, volume residential builder in WA and proudly part of the ABN Group - Australia’s leaders in construction, property and finance. We pride ourselves on delivering a quality product and an excellent customer experience,...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia Homebuyers Centre WA Full time

    Homebuyers Centre WA | Customer Service/Call Centre Closing date: 17/02/2023Our CompanyHomebuyers Centre is the market-leading, volume residential builder in WA and proudly part of the ABN Group - Australia's leaders in construction, property and finance.We pride ourselves on delivering a quality product and an excellent customer experience, having helped...

  • Customer Experience Coordinator

    2 weeks ago

    Perth, Western Australia Homebuyers Centre WA Full time

    Homebuyers Centre WA | Customer Service/Call Centre Closing date: 05/04/2023Our CompanyHomebuyers Centre is the market-leading, volume residential builder in WA and proudly part of the ABN Group - Australia's leaders in construction, property and finance.We pride ourselves on delivering a quality product and an excellent customer experience, having helped...