Policy and Complaints Coordination Officer

Your contribution Using your understanding and experience in policy development, you will: - coordinate, conduct and assist in researching and analysing policy issues and legal advice, and work in a team to develop evidence-based policy solutions - coordinate and manage multiple projects and tasks, meeting deadlines, and liaising with policy content owners...

**About the company**: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. They are currently looking for an experienced **Complaints Officer** to join their team on a long-term temporary assignment for 12 months. **About the role**: - Managing complaints coming into...

12-Month Contract with Reputable Federal Agency in Brisbane **Your new company**: Hays has partnered with a large Federal government statutory agency. **Your new role**: The APS5 Complaints Officer operates under limited supervision, handling moderately complex to complex tasks. The role is guided by legislation, policies, procedures, standards,...

**About Us**: At the Department of the Premier and Cabinet (DPC), our primary responsibility is to provide support and guidance to the Premier and Cabinet to effectively deliver on the government's priorities, commitments, decisions, and objectives for the betterment of the community. Events and Policy Coordination is responsible for the coordination and...

Multiple APS4 & 5 vacancies are available in both Brisbane CBD and North Brisbane. **Your new company** The federal government organisation is seeking multiple APS4 & 5 Complaints Officers to join their team for 12-month contracts. They are seeking people who can listen to people, analyse the information they provide and decide the best next steps....

**The Policy Officer key responsibilities are**: - Assist in the provision of advice to ensure the efficient, effective and coordinated development of whole of government solutions to complex human services policy issues. Assist in the provision of strategic analysis and advice on complex policy, legislative and/or intergovernmental relations issues....

Join Our Team as an APS5 Equivalent Complaints Officer in Chermside, Brisbane! Make a Difference in Complaints Resolution, Engage with Diverse Audiences, and Contribute to the Success of a Federal Government Agency. - APS5 Equivalent $55 + p/h + super - Located in Chermside, Brisbane QLD - Up to 12 month casual assignment, possibility of an extension,...

Multiple positions available | 12 month contracts | North Brisbane location **Your new company** Hays has partnered with a Federal Government Agency that provides funding and support to help eligible Australians achieve an improved quality of life through facilitating access to services within their community. On offer are multiple APS5 and APS6 positions...

Great opportunity with someone experienced in handling complaints to join Federal Government organisation. **Your new company** Hays have partnered with a leading Federal Government Agency. Our client is known for supporting a better life for Australians with significant and permanent disability, and for their families and carers. An exciting opportunity...

The Policy Officer position is an opportunity to join the Strategic Performance and Research (SPR) team in the Strategic Policy and Insights division of the Department of State Development, Infrastructure and Planning. With a focus on collaboration and engagement across the department and other government agencies, SPR drives the delivery of policy and...

The Emissions, Strategic Coordination and Governance and Climate Science, Analytics and Adaption Branches of the Division work collaboratively to deliver climate action policies and programs. This includes ensuring that Queensland's communities and industry are proactive in preparing for the risks of climate change by engaging strategically to determine...

The role The Assisted Reproductive Technology Unit (ARTU) is a newly established unit in the Office of the Chief Health Officer. We are leading implementation of a new regulatory and compliance scheme for assisted reproductive technology (ART) in Queensland, that seeks to protect the interests of persons born as a result of ART and those using ART. ARTU will...

6 - Month Contract with Federal Agency in Brisbane CBD **Your new company**: Hays has partnered with a federal government statutory agency. **Your new role**: The senior complaints office's role is guided by legislation, policies, procedures, standards, methodologies, and precedents. Responsibilities include: - Utilise a variety of techniques to address...

**In this role you will**: - Identify and analyse matters presenting serious risk to the health and safety of the public, in accordance with the Health Ombudsman Act 2013, and make recommendations on how these should be handled. - Oversee the provision of assistance, and where appropriate, warm transfers to relevant agencies for individuals making an...

**_The Professional Standards and Governance Command (PSGC) ensures the community has confidence that Queensland Corrective Services (QCS) as a top tier public safety agency is delivering professional corrective services through a competent and confident workforce supported by strong and ethical leadership. The purpose of PSGC is to build, drive and...

Join the Department of Energy and Climate (DEC) as a Policy Officer and be part of a team that is making a difference and creating a lasting legacy. Our department is playing a significant role in Queensland's future. As a Policy Officer in the Future Fuels team, you'll be responsible for supporting the development and delivery of innovative and...

The RoleThe Principal Complaints Officer is responsible for facilitating preliminary complaint processes and reviewing complaint handling processes across the organisation, and conducting high level, complex and sensitive investigations of suspected corrupt conduct which may include investigations into the commercial activities of the department and/or...

As our Principal Policy Officer within the National Fire Ant Eradication Program, you will: - Lead and/or mentor team members to support the Program in meeting policy commitments within the National Fire Ant Eradication Response Plan and individual professional development processes. Lead or contribute to the preparation and development of high-level advice,...

**About Us**: At the Department of the Premier and Cabinet (DPC), our primary responsibility is to provide support and guidance to the Premier and Cabinet to effectively deliver on the government's priorities, commitments, decisions, and objectives for the betterment of the community. **Your Opportunity**: An exciting opportunity exists for an Assistant...

The Innovation Division is focused on driving economic growth, job creation and better outcomes for Queensland through innovation. The division connects the innovation policy agenda, program design and delivery, and the coordination of Advance Queensland across the department and at a whole-of-government level.We connect and partner with key stakeholders to...