Student Recruitment Officer

3 weeks ago

Adelaide CBD, Australia STI College Caloocan Full time

**About the STI College Caloocan**

Skills Australia Institute (SAI) is a CRICOS Registered Training Organisation to deliver courses in Hospitality, Early Childhood Education, Business, ICT Networking, Automotive, Carpentry, Bricklaying & Tiling with Campuses in Adelaide and Perth.

**About the Role**

We are seeking a motivated Full-Time Student Recruitment Officer for our **Adelaide Campus** with a solid commitment to providing quality customer service.

**About you**
- **CONNECTED**:You have a passion for delivering service excellence - we're connected with our stakeholders to create better outcomes for all
- **ACTIVE**:You are responsive and proactive - we're active in spotting opportunities for improvement and success
- **RESPONSIBLE**:You are positive, motivated and a team player - we're responsible for contributing to the journey of success
- **EMPOWERED**: You have a flexible attitude - we're empowered to be business focused
- **DRIVEN**: You are an expert in your field and committed to achieving results - we're driven to perform

**To be successful in this role, **you must be able to demonstrate the following:
**Key Responsibilities**
- Promote Skills Australia Institute courses to prospective students
- Assist students enrolling in Skills Australia Institute courses
- Maintain up-to-date knowledge of Skills Australia Institute course packaging to assist with student and agent admission enquiries
- Enter daily walk-in enquiries into CRM and initiate follow-up contact
- Answer telephone and face-to-face enquiries from students and agents
- Contact and follow up with prospective students
- Contribute to the successful recruitment and retention of students, enrolment and delivery of student service needs.
- Assist in developing and producing marketing materials for the recruitment of students
- Assist in organising and attending exhibitions and events.
- Supporting students in their learning from initial contact to ongoing support
- Assisting Orientation Programs for new students
- Organising student social events and excursions
- Preparing and conducting student feedback sessions
- Other administration and customer service tasks as required

**Knowledge & Skills**
- A good command and knowledge of the MS Office suite
- Knowledge of Standards for Registered Training Organisations 2015 (desirable)
- Knowledge of the ESOS Act and National Code
- Accurate and high-speed typing skills
- Excellent presentation and communication skills

**Experience**
- Administration experience within a fast-paced environment
- High level of customer service
- Highly organised and autonomous

**Salary**: $55,635.02 - $119,676.89 per year

**Benefits**:

- Housing allowance
- Visa sponsorship

Schedule:

- 8 hour shift
- Afternoon shift

Ability to commute/relocate:

- Adelaide CBD, SA: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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