Sales Operations Analyst

5 months ago

Sydney, Australia Sitecore Full time

**Sales Operations Analyst**

***

**About Us**:
Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The **Sitecore values** are what drive and unite us across the globe.

**About the Role/ The Opportunity**:
As a Sales Operations Analyst, you will play a critical role in the APJ Operations team partnering with both Sales Leaders and Account Executives to drive success within the geo you support. This role will report to the Director of Sales Operations and work closely with the COO and all other parts of Operations, Deal Desk, Finance and the Sales team. Major areas of focus include CRM maintenance and hygiene, sales program implementation, customer satisfaction, assisting the Sales Leaders in your region and reporting.

**What You’ll Do**:

- Support the sales process and sellers in facilitating account and opportunity accuracy
- Ensure Data Quality and Integrity of data
- Handle basic administrative functions within Salesforce, including account maintenance and other routine tasks
- Research new Account Requests
- Work with Partner Operations to ensure Deal Registrations are expedited with accuracy
- Play a support role in the weekly, monthly, and quarterly cadence of sales team activities including QBRs, forecasting, pipeline generation, planning, and opportunity management

**What You Need to Succeed**
- Complete regular Salesforce system audits
- Act as a trusted advisor, helping guide our sales organization to outstanding sales practices and improved execution
- Act as a Salesforce superuser to your business partners, ensuring they understand how to use the system and where the enablement materials are located
- Collaborate with the COO of APJ on territory planning
- Complete assigned responsibilities on time and with extremely high quality and attention to detail
- Actively work with sales, revenue, and other cross functional teams as needed
- Assist with Salesforce/ad-hoc administrative responsibilities

**Additional Skills That Could Set You Apart**:

- 2+ years of Sales or Business Operations experience in a high growth technology company.
- Expert level Microsoft Excel skills

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

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