Rostering and Administration Officer

3 months ago


Concord, Australia Right at Home Full time

**Description**:
Do you have **organisational and problem-solving skills** that are not being utilised to their full potential?

Do you want to work in a place where your input is **valued and respected**?

Do you enjoy **communicating with people** of diverse backgrounds?

**Finally, a job that’s RIGHT for you**

An exciting position of **Scheduling and Administration Officer** has become available for a motivated and passionate individual wanting to further their career.

Right at Home is one of the leading providers of quality in-home care in Australia. Our mission is “to improve the quality of life for those we serve”, ensuring we provide the RIGHT CARE to our clients. We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability. Our services help clients to remain safe and independent in their own home.

**About the Role**

You will be a responsible for:

- Rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner.
- Answering phone calls and assisting with client and stakeholder enquiries.
- Using a software program to enter service details/service bookings
- Develop rosters to achieve efficiency and maximise the use of resources
- Utilise workforce to cover shift shortfalls
- Provide advice and support to internal customers, supervisors and employees throughout the workforce planning and utilisation process, ensuring accurate information is provided to stakeholders
- Ensure compliance with all relevant legislation, standards, and regulations.
- Liaison with brokers, other referral sources, staff members, carer staff, clients and their families
- Providing assistance with a high volume of inbound and outbound calls
- Ensure all client’s contact is managed in an empathetic, friendly, engaging and patient manner to quickly build rapport, trust, and confidence with your stakeholders.
- Assisting with administrative tasks and recruitment of care staff.
- Carrying after-hours phone on a rostered basis

**Benefits**:

- Employee rewards program
- Professional development opportunities
- Work phone and laptop provided

**Schedule**:

- Monday to Friday
- After-hours/on call duties by roster

**Salary**:
$80,000 plus super

**Qualifications**:
**Essential requirements**:

- Demonstrated experience in a similar high-volume staff rostering and scheduling role
- Demonstrated knowledge and understanding of rostering and scheduling processes
- Understanding of industry relations, awards, agreements and how they impact on rosters is highly regarded.
- CERT III in home and community care, aged care or disability care is preferrable.
- Exceptional communication skills, both written and verbal
- Demonstrated integrity, professionalism, and high level of resilience
- Strong planning and organisation skills with good attention to detail with data entry
- Great communication & team work skills
- Flexibility & the ability to adapt to change
- Current Driver’s licence and access to a comprehensive insured vehicle
- Current First Aid and CPR Certificate
- Australian Federal Police Check (or willingness to obtain)
- NSW Working with Children’s Check (or willingness to obtain)

**Preferred Skills**:
**Preferred Skills**:

- Moderate competency in Microsoft Office skills.
- A passion for respectfully empowering and caring for people.
- Willingness to participate in further training and education opportunities.
- Problem solving, negotiation and conflict resolution skills
- Detail-oriented.
- Ability to provide exceptional support to our care workers when they need assistance with anything related to our external clients - Empathy is essential



  • Concord, Australia Right at Home Full time

    **Description**: Do you have **organisational and problem-solving skills** that are not being utilised to their full potential? Do you want to work in a place where your input is **valued and respected**? Do you enjoy **communicating with people** of diverse backgrounds? **Finally, a job that’s RIGHT for you!!** An exciting position of **Scheduling and...


  • Concord, Australia Right at Home Full time

    **Description**: Do you have **organisational and problem-solving skills** that are not being utilised to their full potential? Do you want to work in a place where your input is **valued and respected**? Do you enjoy **communicating with people** of diverse backgrounds? **Finally, a job that’s RIGHT for you!!** An exciting position of **Scheduling and...

  • Administration Officer

    7 months ago


    Concord, Australia Lighthouse Recruitment Full time

    Part time role - Supportive and caring environment - Salary Packaging **About The Role** Looking for an experienced Administration Officer to join a Not for Profit Aged Care provider in Sydney's Inner West on a Part Time basis. As part of the team, you will: - Provide a professional and friendly reception to our residents, families, visitors, and...


  • Concord, Australia Charterhouse Full time

    Job details Location: Concord Salary: $45 per hour Job Type: Contract Discipline: Administration & Office SupportBanking & Financial ServicesProfessional SupportReference: V-116920 Posted: 1 day ago ...


  • Concord, Australia Charterhouse Full time

    Job details Location: Concord Salary: $45 per hour Job Type: Contract Discipline: Administration & Office SupportBanking & Financial ServicesProfessional SupportReference: V-116920 Posted: 3 days ago ...


  • Concord, Australia Charterhouse Full time

    Job details Location: Concord Salary: $45 per hour Job Type: Contract Discipline: Administration & Office SupportBanking & Financial ServicesProfessional SupportReference: V-116920 Posted: about 10 hours ago ...

  • Administration Officer

    3 months ago


    Concord, Australia NSW Health Pathology Full time

    **Employment Type**: Temporary Full Time for up to 12 months **Position Classification**: Administration Officer Level 4 **Remuneration**: $69,840.79 - $71,439.54 per annum plus superannuation **Hours Per Week**: 38 **Requisition ID**: REQ509338 **Location**: Concord **Applications Close**:25 August 2024 - 11:59pm **About the opportunity **Do you have...

  • Office Administrator

    5 months ago


    Concord, Australia Seeto Real Estate Full time

    Welcome to the Seeto Real Estate team! We are thrilled to offer you the opportunity to join our dynamic and successful group of professionals. Our principal was even named number 14 on the Top 50 list of Sydney agents in the Telegraph. Enjoy a brand new office just a 6-minute walk to Strathfield station (with plenty of street parking at the back) and...

  • Office Administrator

    5 months ago


    Concord, Australia Seeto Real Estate Full time

    Welcome to the Seeto Real Estate team! We are thrilled to offer you the opportunity to join our dynamic and successful group of professionals. Our principal was even named number 14 on the Top 50 list of Sydney agents in the Telegraph. Enjoy a brand new office just a 6-minute walk to Strathfield station (with plenty of street parking at the back) and...


  • Concord, New South Wales, Australia Charterhouse Full time

    **Job Details** Charterhouse is seeking an Administrative Support Officer to provide general administrative services within our team. The successful candidate will be responsible for ensuring efficient operations by managing records, coordinating communication, and supporting day-to-day activities.**Key Responsibilities:**Deliver general administrative...


  • Concord, New South Wales, Australia Charterhouse Full time

    About the Role:Charterhouse is seeking an Administrative Officer to provide general administrative support within their team. The ideal candidate will ensure efficient operations by managing records, coordinating communication, and supporting day-to-day activities.Key Responsibilities:Deliver general administrative services and operational support.Prepare...


  • Concord, Australia Seeto Real Estate Full time

    Welcome to the Seeto Real Estate team! We are thrilled to offer you the opportunity to join our dynamic and successful group of professionals. Our principal was even named number 14 on the Top 50 list of Sydney agents in the Telegraph. Enjoy a brand new office just a 6-minute walk to Strathfield station (with plenty of street parking at the back) and...


  • Concord, New South Wales, Australia Charterhouse Full time

    About the Role:Charterhouse is seeking an Administrative Officer to provide general administrative support within their team. The ideal candidate will ensure efficient operations by managing records, coordinating communication and supporting day-to-day activities.Key Responsibilities:Deliver general administrative services and operational support.Prepare...


  • Concord, New South Wales, Australia Charterhouse Full time

    About the Role:Charterhouse is seeking an Administrative Officer to provide general administrative support within their team. The ideal candidate will ensure efficient operations by managing records, coordinating communication and supporting day-to-day activities.Key Responsibilities:Deliver general administrative services and operational support.Prepare...


  • Concord, New South Wales, Australia Charterhouse Full time

    About the Role:Charterhouse is seeking an Administrative Officer to provide general administrative support within their team. The ideal candidate will ensure efficient operations by managing records, coordinating communication and supporting day-to-day activities.Key Responsibilities:Deliver general administrative services and operational support.Prepare...


  • Concord, New South Wales, Australia Charterhouse Full time

    About the Role:Charterhouse is seeking an Administrative Officer to provide general administrative support within their team. The ideal candidate will ensure efficient operations by managing records, coordinating communication and supporting day-to-day activities.Key Responsibilities:Deliver general administrative services and operational support.Prepare...


  • Concord, New South Wales, Australia Charterhouse Full time

    At Charterhouse, we are seeking an Administrative Support Specialist to provide general administrative support to our team. The ideal candidate will ensure efficient operations by managing records, coordinating communication, and supporting day-to-day activities.Key Responsibilities:Deliver general administrative services and operational support.Prepare...

  • HR Administrator

    5 months ago


    Concord, Australia Ultimate Security Australia Pty Ltd Full time

    **The Role** HR Administrator will play a crucial role in supporting our Teams daily operations and ensure the smooth functioning of our HR processes, including coordination and administration of onboarding activities for all new starters including preparing contracts and letters, pre-onboarding employment checks and paperwork. HR Administrator will assist...


  • Concord, New South Wales, Australia Charterhouse Full time

    About the Role:Charterhouse is seeking an Administrative Support Specialist to provide general administrative support within their team. The ideal candidate will ensure efficient operations by managing records, coordinating communication and supporting day-to-day activities.Key Responsibilities:Deliver general administrative services and operational...


  • Concord, Australia Cabarita Dental & Implant Centre Full time

    **Job description** **Receptionist/ Administration Assistant** **About Us** **Cabarita Dental & Implant Centre** 15 Cabarita Rd, Cabarita NSW 2137 Ph: 02 9736 1803 **Job description** We are a caring, patient oriented, friendly, modern dental practice established for 28 years in the Inner West of Sydney. Our strength is in offering a wide range of...