Business Solutions Banker

2 months ago

Parramatta, Australia Westpac Full time

Unique opportunity to join a supportive and collaborative team
- Bring your passion for customer service and help us support business growth
- Permanent role based in Parramatta

**How will I help?**

As a Business Solutions Banker you will be interacting with small to medium-sized business customers, understand their business goals and needs and offer a suitable Merchant Solution or Business Account to help their business grow. Channels of Support include Inbound, Outbound and Digital. All Businesses need to take payments. The opportunity will help you become a strong sales-based banker.

You will need to be able:

- Modelling outstanding customer care & service excellence
- Provide customers with professional attention using positive language and tone to connect and have meaningful conversations to truly understand the customers’ needs
- operate in a competitive market where you will learn the art of deepening customer relations and having quality needs-based conversations
- Adhering to and meeting our Risk and compliance obligations
- Ensure all customer requests are carried out within the recommended SLA period.
- Support other bankers from several channels, including branches by providing advice and support and accepting referrals.

**To be successful in this role, you’ll be required to work across our operating hours Monday to Friday 8:00 AM to 8:00 PM.
**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Solid background in a customer centric company or role
- Proven track record in service and support
- Strong attention to detail, including writing skills.
- Business acumen and commercial awareness
- Strong computer literacy, with the ability to learn new systems.
- Financial Services / Banking background - understanding of bank processes, systems, and procedures (Desirable)

**What’s in it for me?**

You’ll be working as part of a great team with a can-do culture and a passion for the best customer service around. With good pay and great benefits, you’ll be helping Australians and New Zealanders succeed.

As you become more experienced in the role you will have the ability to become a multiskilled banker, which will provide you with the opportunity to speak to customers about other cash flow avenues. This role will provide you a formal accreditation in RG 146 (general advice, personal advice on basic banking products)

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

  • Business Solutions Banker

    7 months ago

    Parramatta, Australia Westpac Full time

    **How will I help?** As a Business Solutions Banker you will be interacting with small to medium-sized business customers, helping to understand their business goals and needs and offer a suitable Merchant Solution to help their business grow. This position is fast-paced, operating in a competitive market where you will learn the art of deepening customer...

  • Business Premium Banker

    6 months ago

    Parramatta, Australia St.George Full time

    Unique opportunity to join a supportive and collaborative team - Bring your passion for customer service and help us support business growth - Permanent role based in Parramatta **How will I help?** As a Business Premium Banker, you will have the unique opportunity to engage directly with business customers, developing a deep understanding of their...

  • Business Premium Banker

    2 months ago

    Parramatta, Australia Westpac Full time

    Unique opportunity to join a supportive and collaborative team - Bring your passion for customer service and help us support business growth - Permanent role based in Parramatta **How will I help?** As a Business Premium Banker, you will have the unique opportunity to engage directly with business customers, developing a deep understanding of their...

  • Business Generalist Banker

    3 months ago

    Parramatta, Australia Westpac Full time

    Multiple full time, permanent roles available in Parramatta, starting Nov - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + hybrid work arrangements after 12 months **The Team** Virtual Banking are the customer service specialists of the Westpac Group, providing the best service over the phone, to...

  • Business Solutions Banker

    6 months ago

    Parramatta, Australia Westpac Full time

    Unique opportunity to join a supportive and collaborative team - Bring your passion for customer service and help us support business growth - Permanent role based in Parramatta **How will I help?** In this position, you will be interacting with small to medium-sized business customers, understand their Business goals and needs and offer a suitable...

  • Connect Chat Banker

    6 months ago

    Parramatta, Australia Westpac Group Full time

    Unique opportunity to join a supportive and caring team culture - Bring your passion for customer service and help us achieve Westpac Vision - Start date 24th May. Multiple, full-time, permanent positions based in Parramatta **How will I help?** The role of a Connect Chat Banker is to service and fulfil banking needs of customers quickly, accurately, and...

  • Indigenous Call Centre Banker

    3 months ago

    Parramatta, Australia Westpac Group Full time

    Team dedicated to support our Indigenous Community Customers! - Based in Parramatta, starting November 2024Full time paid training provided, multiple permanent positions **How will I help?** Through our dedicated phone-based business, you will be part of a team of community minded bankers who make a difference to our customers by understanding who they are...

  • Business Development Manager

    4 weeks ago

    Parramatta Park, Queensland, Australia Commonwealth Bank of Australia Full time

    We are seeking a highly skilled Business Development Manager to join our team at the Commonwealth Bank of Australia.As a Commercial Relationship Executive, you will be responsible for building and maintaining strong relationships with our business clients, providing them with tailored financial solutions to help them achieve their goals.The ideal candidate...

  • Personal Banker

    7 months ago

    Parramatta, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Personal Banker **role is pivotal to supporting our purpose. Based in our **Parramatta** branch,...

  • Personal Banker, Parramatta Nsw- Suncorp Bank

    2 months ago

    Parramatta, Australia ANZ Banking Group Full time

    **Job Title**: Personal Banker, Parramatta NSW- Suncorp Bank **Req ID**: 79413 **Department**: SB Specialty **Division**: Suncorp Bank **Location**: Parramatta About Us About the Role As a Banking Consultant, you are to assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service and connected customer...

  • Mobile Home Lending Executive

    4 months ago

    Parramatta, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: NSW- North coast region, NSW- North inland region, NSW- Sydney CBD - **Are you passionate about helping people achieve their homeownership dreams?**: - **Do you thrive in a dynamic environment where innovation meets exceptional customer service?**: - **NAB is looking for a motivated and driven Mobile Home...

  • Personal Banker

    5 months ago

    Parramatta, Australia JOBFITTS CONSULTANTS Full time

    **Bank Customer Service Specialist (Branch) - Western Sydney - Immediate Start** We are seeking dynamic and motivated **Customer Service Officer** in the **Paramatta and Penrith region **for a reputed bank. This is a **fulltime permanent** customer facing branch based opportunity. This role offers diversity, flexibility and variety. If you enjoy a customer...

  • Relationship Manager

    6 months ago

    Parramatta, Australia St.George Full time

    Relationship Manager opening in our St. George Commercial Bank - Work with a Specialist portfolio of Professional services clients - Sydney CBD or Parramatta based **How will I help?** St. George Commercial Banking supports Australian industry through a network of professional bankers, specialists, and support teams, and we’re committed to offering deep...

  • Building Work Supervisor Third-party Sub-contractors

    6 months ago

    Parramatta, Australia Entrep Business Solutions Full time

    **Building work supervisor third-party sub-contractors needed.** We have an exciting opportunity for a passionate, client-centred, and innovative leader to manage our home modification and building division. NDIS Providers seeking trusted builder/ supervisor for home modification and Maintenance providing building and maintenance services to people living...

  • Relationship Executive

    1 month ago

    Parramatta, Australia Commonwealth Bank Full time

    You are a relationship builder, passionate about nurturing a client base and building new business - We are proud to support businesses across Parramatta to build successful futures - Together we can unleash each other’s potential as a collaborative and flexible team **Do **Work **That **Matters** You will provide meaningful solutions for a portfolio of...

  • International Business Solutions Consultant

    4 weeks ago

    Parramatta Park, Queensland, Australia HSBC Full time

    About UsAt HSBC, we strive to open up a world of opportunity for our customers and colleagues. With our unique expertise, capabilities, breadth, and perspectives, we provide opportunities through global connectivity, nurturing progress and growth that benefits our customers, people, investors, communities, and the planet.We are committed to delivering...

  • Account Executive

    6 months ago

    Parramatta, Australia Westpac Group Full time

    **This will be a hybrid position operating between both Westpac & St George** **How will I help?** - Provide superior sales support to Equipment Finance manager and bankers in Westpac, St George & capital Finance. - Be responsible for retaining and growing customer value by fulfilling customer needs and enquiries through unmatched services and achieving...

  • Ndis Case Manager Social Worker

    6 months ago

    Parramatta, Australia Entrep Business Solutions Full time

    Seeking NDIS Case Manager’s you will assist NDIS participants to coordinate and implement a range of support services, in line with their NDIS plan. You will also be required to establish strong rapport and working relationships with a range of stakeholders including NDIS providers, Adults and children living with Disability & their family members, NDIS...

  • Business Development Manager

    3 months ago

    Parramatta, Australia Omron Asia Pacific Pte Ltd Full time

    About OMRON: OMRON stands at the forefront of innovation in automation and robotics, delivering cutting-edge technology and solutions that drive digital transformation across diverse industries. As a global leader with a robust portfolio in robotics, automation, IoT, big data, safety systems, and machine vision, OMRON is dedicated to shaping the future of...

  • Refx Solution Lead

    4 weeks ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Service Division- Location: Parramatta, NSW, AU, 2150- Req ID: 70481**ReFX Solution Lead** **Location - Sydney Metro/Greater Metro** **Employment type - Ongoing (Full Time)** **Clerk Grade 11/12. Salary - $139,787 to $161,663 p.a. plus employer’s contribution to superannuation and annual leave loading** **Your role** The REFX...