Customer Service Representative

4 weeks ago

Kewdale, Australia BlueScope Full time

**Job Description**:
BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

**The Opportunity**

Come and discover the opportunity to join our Orrcon Steel business in our **Kewdale** team as an **Customer Service Representative**. Orrcon Steel is a manufacturer of steel tube and pipe and leading Australian steel distributor with nationally_ _recognised brands.

No previous industry experience is necessary as you will receive training as part of our comprehensive onboarding program and ongoing support to learn all aspects of the role, which will include product knowledge and our systems. You will be great at multi-tasking and customer service will be something you are passionate about. You will enjoy being part of a fun team and adding your personality will really make this role your own.

This opportunity includes a competitive remuneration package including our profit share plan (bonus incentive scheme). When you join our team, we offer flexibility for work/life balance, wellbeing and health initiatives including access to our Employee Assistance Provider, annual flu vaccinations and on-site physio, on-site car parking, and on-going training.

This is a permanent full-time position working office hours, Monday to Friday.

**What Will You Do?**

Being a crucial point of contact for our customers, you will also be required to:

- prepare and follow up customer quotes and process sales
- resolve issues and seek ways to improve the customer experience
- arrange specific customer delivery requests

**More About You**

Seeking an enthusiastic and motivated people person, you’ll bring:

- excellent communication and a high standard of customer focus with the ability to resolve issues effectively and efficiently
- a can-do attitude and the ability to pick up new and custom IT systems quickly, you’re a keen learner
- high attention to detail, likes working with numbers and the ability to complete multiple tasks simultaneously with your superior time management skills
- a commitment to your own safety and well-being while caring for others
- willingness to join and be part of our wonderful team

**Why BlueScope**

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

- ** create and deliver innovative solutions** that drive transformation in our business
- ** make an impact **that really does shape the world we live in
- ** keep growing** through continuous learning and development opportunities
- ** enjoy the sense of belonging **that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: _We create and inspire smart solutions in steel, to strengthen our communities for the future._ _

**Together **we can make a world of difference.**
- Applications close weekday, date month, year (e.g. Sunday 21st March 2021)._

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