Relationship Manager

2 days ago


Brisbane, Australia Global Payments, Inc. Full time

Relationship Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**About Us**

Through local expertise and global scale, we at **Global Payments** deliver market-leading technology solutions through five regional sub-brands - Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of **Passion, Care, Accountability, Excellence and Ingenuity**.

Underpinning our values is an unwavering commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - **Reconciliation and Gender Equity**.

As pioneers within the Australia and New Zealand payments landscape, **Eway** is a leading business-to-business ecommerce provider and **Ezidebit** a digital recurring business-to-consumer payments processing platform.

**About the role**

As a **Relationship Manager,** you will play a crucial role in executing our company's relationship management and growth strategy with key Merchant clients. You will be fully responsible for managing relationships with select Merchants and clients, ensuring mutual value delivery. This includes collaborating with cross-functional stakeholders to achieve agreed outcomes such as target commercial returns, service levels, integration performance, and merchant targets.

As a passionate client advocate, your key duties and responsibilities will include:

- Manage relationships with key Merchant clients of the company;
- Develop and execute strategic plans to maximize commercial growth and customer engagement:

- Collaborate with stakeholders to implement business plans and ensure agreed outcome;
- Conduct regular business reviews to assess performance and deliver value;
- Develop and manage contracts for designated relationships, ensuring adherence to terms;
- Facilitate communication and collaboration with internal teams to ensure success;
- Execute Go-To-Market plans to engage supporting teams effectively;
- Maintain accurate records of sales and relationship activities in CRM platforms;
- Handle customer issues by coordinating with internal departments;
- Identify and recommend innovative solutions and process improvements.

**About you**

You will bring a high level of commitment and energy and will be a motivated self-starter with proven success in managing and commercialising relationships. You will thrive working in a fast-paced environment and have outstanding commercial vision and business acumen. You have exceptional communication skills and a consultative approach in addressing client needs. You have a passion for technology and may already be in Payments, FinTech or enterprise software/SaaS.

You will also bring:

- 3+ years of experience in a business development, account management or similar roles and a proven track record in sales;
- Excellent relationship management and strategic relationship management skills;
- Good conceptual appreciation of API approaches, use cases and technologies;
- Good analytical skills & problem solving skills with strong attention to detail;
- Strong financial literacy and commercial acumen to undertake detailed analysis and enable timely decision making;
- Exceptional business and commercial skills including strategic thinking with the ability to develop high level concepts and strategy;
- Excellent teamwork skills and ability to work effectively with people at all levels of the organisation;
- Passion for delivering great experiences both internally and externally.

**Salary**

The salary for this role is $150, 000 OTE (base + commission)

**Our Benefits**

**Join a leading global technology brand that offers benefits you'll actually value, including**:

- Flexible work arrangements that support your unique need;
- 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer's leave;
- Women in Digital membership, granting you access to a host of member industry events and resources;
- Additional birthday, community giving, wellness and study leave;
- Our free and confidential Employee Assistance Program counselling service and wellbeing resources;
- A jam-packed calendar of cultural celebrations and social activities;
- Global career and professional


  • Relationship Manager

    3 months ago


    Brisbane, Australia Global Payments, Inc. Full time

    Relationship Manager Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and...

  • Relationship Manager

    6 months ago


    Brisbane, Australia Global Payments, Inc. Full time

    Relationship Manager Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and...

  • Relationship Manager

    1 month ago


    Brisbane, Australia Commonwealth Bank of Australia Full time

    Relationship Manager **Relationship Manager - Brisbane** **Who are we?** RBS is CommBank's public face, providing over 10 million customers with a seamless banking experience through innovative, market-leading products and services, backed by world-class systems and processes. Third-Party Banking, within the home-buying team, provides specialised sales...

  • Relationship Manager

    1 month ago


    Brisbane, Australia Commonwealth Bank Full time

    **Relationship Manager - Brisbane** **Who are we?** RBS is CommBank’s public face, providing over 10 million customers with a seamless banking experience through innovative, market-leading products and services, backed by world-class systems and processes. Third-Party Banking, within the home-buying team, provides specialised sales and service support...

  • Relationship Manager

    6 months ago


    Brisbane, Australia Westpac Banking Corporation Full time

    Relationship Manager - Managing a diversified portfolio - High performing team culture - Brisbane based with working flexibility **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists and support teams, and we're committed to offering deep expertise and customer service excellence...

  • Relationship Manager

    2 months ago


    Brisbane, Australia Westpac Banking Corporation Full time

    Relationship Manager - Managing a diversified portfolio - Bundall based with working flexibility - Full time, permanent position **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists and support teams, and we're committed to offering deep expertise and customer service excellence...

  • Relationship Manager

    2 months ago


    Brisbane, Australia Westpac Banking Corporation Full time

    Relationship Manager - Join a strong performing commercial team - Managing a diversified portfolio - Sunshine Coast based with working flexibility **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists and support teams, and we're committed to offering deep expertise and customer...

  • Relationship Manager

    1 month ago


    Brisbane, Australia Westpac Banking Corporation Full time

    Relationship Manager - Join a strong performing commercial team - Managing a diversified portfolio - Upper Mt Gravatt, based with working flexibility **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists and support teams, and we're committed to offering deep expertise and...

  • Relationship Manager

    1 month ago


    Brisbane, Australia Westpac Full time

    Join a strong performing commercial team - Brisbane Metropolitan area, with working flexibilityFull time, permanent opportunity **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists, and support teams, and we’re committed to offering deep industry expertise to our customers. A...

  • Relationship Manager

    6 months ago


    Brisbane, Australia Westpac Banking Corporation Full time

    Relationship Manager All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. **Relationship Manager** **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists and support teams, and...

  • Relationship Manager

    6 months ago


    Brisbane, Australia nib NZ Full time

    Let’s talk about who we are The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members, travellers and participants make more informed healthcare decisions, transact with...

  • Relationship Manager

    6 months ago


    Brisbane, Australia Institute of Management Full time

    Brisbane, Queensland - Full-time Institute of Management currently requires the expertise of two Senior relationship managers to drive new business and business development opportunities for this growing, successful and well respected business. - We have identified that these roles can be based in either of the following locations - Sydney - Brisbane -...

  • Relationship Manager

    6 months ago


    Brisbane, Australia Westpac Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. **Relationship Manager **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists and support teams, and we’re committed to...


  • Brisbane, Australia Accord Care Full time

    **Position Title**:Relationship Manager** **Status**: Full Time **Award**: Social, Community, Home Care and Disability Services Industry (SCHADS) Award **Pay range/award**, 100,000.00 annum/year exclusive of Superannuation **Position Purpose** A Relationship Manager is responsible for building and maintaining positive relationships with customers,...


  • Brisbane, Queensland, Australia NHP Electrical Engineering Products Full time

    About This OpportunityNHP Electrical Engineering Products is seeking a highly skilled Sales Relationship Manager to join our Sales team. As a Sales Relationship Manager, you will play a key role in managing and nurturing customer relationships through outbound calling, ensuring customer satisfaction and driving revenue growth.Key Responsibilities• Build...


  • Brisbane, Australia Airbus Group Australia Pacific Full time

    **Business Relationship Manager** **Brisbane** **The opportunity** We are seeking an experienced Business Relationship Manager who brings demonstrated leadership, extensive technical and business expertise, and a proven track record in strategic management for a full-time permanent role based in Brisbane. This role is pivotal in fostering effective...


  • Brisbane, Australia Airbus Australia Pacific Limited Full time

    **Business Relationship Manager** **Brisbane** **The opportunity** We are seeking an experienced Business Relationship Manager who brings demonstrated leadership, extensive technical and business expertise, and a proven track record in strategic management for a full-time permanent role based in Brisbane. This role is pivotal in fostering effective...


  • Brisbane, Queensland, Australia AU002 Marsh Pty Ltd_AU Full time

    Job OverviewWe are seeking an experienced Client Relationship Manager to join our dynamic Construction Professionals team based in Brisbane. This role presents a fantastic opportunity for career progression and growth within a successful company.The ideal candidate will possess a strong understanding of general insurance, have experience in account...


  • Brisbane, Queensland, Australia Australian Retirement Trust Full time

    Unlock your potential in a dynamic role at Australian Retirement Trust, where you can make a real impact on the lives of our 2.3 million members.We're seeking an experienced Business Relationship Manager to join our Corporate and Institutional Relationships team. As a current Australian Retirement Trust employee, temp or contractor, this is an opportunity to...


  • Brisbane, Australia Westpac Banking Corporation Full time

    Assistant Relationship Manager - Join our high performing and growing Commercial Bank - Based in our Chermside office with flexible working opportunities - Great opportunity to start your career at Westpac **How will I help?** We are expanding our Commercial Banking Assistant Relationship Manager team and looking for a new team member to join. Rock-solid...