Service Manager

7 months ago

Macquarie Park, Australia Ecolab Full time

**Sydney based opportunity with ownership of the state of NSW**:

- ** Attractive base salary + bonus**:

- **Fully serviced company vehicle**:
**About the role**:
As our Service Manager based in Sydney, you will be part of our Institutional Division where you will be responsible for the installation as well as the upgrading of our equipment across our Aged Care & Hospitality customers within NSW. You will be providing value through key project installations of our Laundry, Ware Washing and Housekeeping equipment on site as well as providing escalated troubleshooting and maintenance support.

This is a pivotal role where the successful applicant will proactively identify and respond to known equipment failures, determine cost estimates and support our internal team through the implementation of service improvements to our customer operations. This role provides an excellent challenging opportunity for a motivated and results focused person with excellent communication skills to further develop their career. This role involves frequent travel and overnight trips to customer sites across the NSW territory.

**You will be responsible for**:

- Project manage the installation of our Institutional equipment in partnership with our internal and external installation teams, identifying project priorities and managing service requests to ensure commitments are delivered on time
- Complete pre-Installation surveys and determine project costs and Bill of Material lists for project planning
- Ensuring the accuracy of project cost estimates vs actual project costings
- Provide training to internal Territory Managers & Customers on newly installed systems.
- Provide escalated technical support, across the servicing and maintenance of our equipment and software
- Work closely with our internal teams to create and deliver customer presentations on new systems and equipment, as well as organising customer trials

**To be successful in this role, you will ideally have**:

- A background in electrical work, plumbing or a mechanical trade would be advantageous
- Previous technical project management experience
- A hands-on approach to service delivery
- Possess a high level of communication and interpersonal skills to build and maintain professional relationships with our internal and external stakeholders

**Some of the benefits you could enjoy**:

- Health and Wellbeing Subsidy of $250 per year
- Purchased Additional Annual Leave option and MY Days bonus leave program
- Rewarding Bonus and Incentive programs
- Attractive Staff Product Discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan
- Flexible working arrangements

**About Ecolab**:
Every day, we make the world cleaner, safer and healthier - protecting people and vital resources. Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and manufacturing markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

**Life at Ecolab**:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.

**How to apply**:
In line with Health department regulations for the clients serviced in this role, you must be fully Covid-19 vaccinated to be considered for this role.

**Get social with us**:
**Our Commitment to Diversity and Inclusion**

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

  • Customer Service Manager

    6 months ago

    Macquarie Park, Australia Dexus Full time

    Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create...

  • Eut Services Manager

    1 month ago

    Macquarie Park, Australia Optus Full time

    **EUT Services Manager**: **Date**:12 Nov 2024 **Location**: Macquarie Park, Australia **Company**:Singtel Group **It starts with YES!** At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. The EUT Service Manager is the primary engagement point to the business for the technology that we provide and maintain and is...

  • Customer Service Manager

    4 months ago

    Macquarie Park, Australia Myer Full time

    **Job no**: 942329 **Work type**: Permanent / Full time **Location**: Macquarie **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re...

  • Disability Service Manager

    3 months ago

    Macquarie Park, Australia Achieve Australia Full time

    Competitive base salary + salary packaging and benefits - Macquarie location with parking available - Non-for-profit with 70+ years providing services to People with Disability **Purpose of the role** As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across 5 houses to enable them to live well at...

  • Infrastructure & Services Manager

    8 months ago

    Macquarie Park, Australia Kennards Self Storage Full time

    Infrastructure & Services lead role, focused on people, product & service - Iconic family owned & operated brand, fulltime, in a secure industry - Positive & authentic culture, grow in a supportive environment We are a family owned and operated business across Australia and New Zealand positioning for continued growth, expansion and the delivery of...

  • Customer Service Manager

    6 months ago

    Macquarie Park, Australia DXC Technology Full time

    **Job description** As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. As Customer Service Manager you...

  • Customer Service Manager

    7 months ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    Job Description: Job description As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. As Customer...

  • IT Service Delivery Manager for Transport Network Services

    3 weeks ago

    Macquarie Park, Australia Transport For NSW Full time

    About the RoleAre you a seasoned IT professional with a passion for service delivery and governance?We're seeking an experienced IT Service Delivery Manager to join our team at Transport for NSW, where you'll play a crucial role in ensuring the reliable delivery of network services that meet the needs and expectations of our customers.

  • Knowledge & Service Catalogue Manager

    3 months ago

    Macquarie Park, Australia Optus Full time

    **Location**: Macquarie-Park, NSW **Company**: Optus **Type**: Full Time **Job ID**: 161121 **Date**: 6 October 2024 1:51 AM At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in...

  • Service Operations Manager Anz

    2 months ago

    Macquarie Park, Australia BD Full time

    **Job Description Summary**: We are looking for an experienced and passionate leader with a demonstrated history of developing high-performance field service teams within the medtech industry! We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and...

  • Early Childhood Services Manager

    3 weeks ago

    Macquarie Park, Australia G8 Education Full time

    About UsG8 Education is a leading provider of high-quality early childhood education and care services.We pride ourselves on creating a nurturing environment that supports the growth and development of our children, families, and educators.Our PhilosophyWe believe in providing a play-based learning experience that fosters curiosity, creativity, and a love of...

  • Chief Perioperative Services Manager

    3 weeks ago

    Macquarie Park, Australia MQ Health Pty Ltd Full time

    Job OverviewMQ Health Pty Ltd seeks a seasoned professional to lead its Pre-op, Anaesthetics and Recovery Team as Chief Perioperative Services Manager. This is an exciting opportunity for an experienced team leader to drive smooth unit operations, ensure quality patient care, and contribute to the hospital's success.Key ResponsibilitiesOversight of...

  • Customer Service

    6 months ago

    Macquarie Park, Australia Appreciating Talent Full time

    Great Salary (above market rate) - Hybrid or Remote Working Options Available - Fabulous Company Culture, Dynamic Team & The Best Management **The Company**: A well-established organisation who thrives & succeeds due to their amazing staff, supportive management, loyal clients & an incredible reputation that is unmatched. **The Role**: - This role will...

  • Regional Sales and Service Manager

    3 weeks ago

    Macquarie Park, Australia Ecolab Full time

    We are seeking an experienced Territory Manager to join our Food Retail Services division in a challenging role that combines sales, service, and technical expertise.About EcolabEcolab is the global leader in water, hygiene and energy technologies and services. We help make the world cleaner, safer and healthier by protecting people and vital...

  • Customer Service and Relationship Manager

    3 weeks ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    About the Role">We are seeking a Customer Service and Relationship Manager to join our team in Sydney. As a key member of our operations team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Respond to customer inquiries via phone, email, and chat, providing timely...

  • National Manager, Service Delivery, Planning and

    6 months ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About the role The National Manager, Service Delivery, Planning, and Coordination manages the Service Delivery relationship with Konica Minolta Customers. The role is responsible for ensuring high-level, consistent service delivery nationally, product reliability, and strong financial performance. The role provides leadership to our field service teams...

  • Regional Service Manager

    2 months ago

    Macquarie Park, Australia BYD Australia Full time

    **About BYD** BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions. As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing...

  • Account Manager

    2 months ago

    Macquarie Park, Australia Lantmannen Unibake Full time

    **Have an appetite for more?** At Lantmännen Unibake Asia Pacific, we are a leading manufacturer of frozen and fresh bakery products for retail and foodservice markets. Our aim is to make bakery a profitable business for our customers through high quality products, innovative solutions and outstanding customer partnerships. Our business is based on a...

  • Customer Service Manager: Team Lead

    3 weeks ago

    Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

    About the Role:We are seeking an experienced Customer Service Manager to lead our team and contribute to delivering exceptional customer experiences. The successful candidate will demonstrate a commitment to customer satisfaction, internal and external, in all activities.Key Responsibilities:Leadership and Management: Provide guidance, coaching, and...

  • Service Delivery Manager

    3 weeks ago

    Macquarie Park, Australia Schneider Electric Full time

    About UsSchneider Electric is a leading global company dedicated to creating impact by empowering all to make the most of our energy and resources. Our purpose is to bridge progress and sustainability for all, making us a trusted partner in Sustainability and Efficiency.The OpportunityWe are currently seeking an experienced Service Delivery Manager to be...