Sports & Leisure Officer

3 weeks ago

Stirling, Australia The City of Stirling Full time

Community Development | Perth Metropolitan
- Closing date: 19/02/2024**Sport & Leisure Officer**

**About Us**

**Community Development Directorate**

The City’s Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 224,000 residents and visitors.

The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.

**About the Position**

The Sport & Leisure Officer role involves assisting the delivery of Stirling Leisure Centres sport and leisure programs across multiple facilities inclusive of sport competitions, coaching programs, holiday program and leisure programs. Supervising sporting competitions to ensure the programs are operated in professional, safe and enjoyable manner, including overseeing umpires, teams, players, maintaining equipment, general program administration and customer interaction. The role will support the Senior Sport & Leisure Programs Officer, whilst also assisting the Team Leader of Sport & Leisure Programs when required.

**Key Responsibilities**

The duties of the Sport & Leisure Officer will include but are not limited to:

- Monitor umpires, coaches, and instructor’s performance to ensure excellent program delivery and customer service.
- Conduct ongoing reviews to ensure employees are meeting expectations.
- Assist in the development and implementation of Umpires, Coaches, and Instructor rosters.
- Liaise with sport and leisure participants and customers during program delivery.
- Provide good customer service and manage any potential conflicts that may arise during sport competitions.
- Handle enquiries and customer service both in person, phone and online related to sport and leisure programs.
- Comply with workplace Occupational Health and Safety requirements, reporting and supporting a proactive safety culture.

**About You**
- Well-developed interpersonal communication skills, superior community engagement and customer service, conflict resolution and negotiation skills, with experience in dealing with difficult situations.
- Understanding of program delivery and administration across various sporting codes and leisure activities.
- Understanding of the principles of provision of outstanding customer service both internal and external.
- Experience in the delivery of organised sports, junior and leisure programs.
- Strong communication skills and ability to supervise and motivate a team.
- High level organisational and time management skills.
- Knowledge of the rules of Basketball, Netball and/or Indoor Soccer.
- For further information, please refer to the position description.

**What We Offer**

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

- Free parking and easy public transport access.
- Superannuation matching of up to 6%.
- Professional development opportunities, including training, memberships, and study assistance.
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year.
- 50% discount on gym memberships at our Stirling leisure centres - only applicable for perM/Fixed-term employees.
- Up to 10 weeks paid parental leave.
- Employee health and wellness program and initiatives including yearly flu vaccinations.
- Access to our Employee Assistance Program (EAP) for you and your family.
- Generous study assistance.
- Active social club.
- Employee recognition program.
- Novated Leasing (where applicable).

There are two positions are available 1x permanent full-time position and 1x permanent part time position of 19 hours per week. These positions are a Level 4 Inside Workforce Agreement positions which attract a salary from $68,114.24 gross pro rata per annum plus superannuation.

**To be eligible to work for us, you need to provide, or have ability obtain a**:

- Working with Children Check
- A copy of Australian driving licence.
- National Police Clearance (valid within the last 3 months).
- Pre-Employment Medical and DAS clearance.
- The right to work in Australia.

**More about the City**

The City of Stirling is a diverse and thriving local government in Western Australia, with over 223,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people o

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