Inside Sales Representative

5 months ago

Adelaide Region SA, Australia TeamViewer Full time

Company Description

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

**Job Description**:
This role will see you assist new customers throughout their sales journey by introducing, demonstrating, and promoting all current and new TeamViewer products within the market of Greater China.
- Provide online demos and webinars of TeamViewer to potential customers
- Quote and follow up on quotations within expected timeframes
- Promote and maintain a high quality, professional, service-oriented company image among customers
- Process any written request from customers and potential customers using our proprietary system (CRM)
- Promote cross and upselling activities with our existing customers

**Qualifications**:

- Ability to provide a high level of customer service
- A sales or customer service background
- Good understanding of the market and culture in China
- Strong oral and written fluency in Cantonese, Mandarin and English (Mongolian is also an advantage)
- Excellent problem solving, and the ability to offer solutions for individual customer needs
- Intermediate knowledge of Windows® and good general IT knowledge
- Team oriented, with a health touch of competitiveness
- Enthusiastic and self-motivated

Additional Information
- Contract location is **Adelaide, Australia**:

- Modern CBD office, public transport friendly
- Hybrid working arrangement
- Quarterly team events and company-wide celebrations
- Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
- Opportunity to attend events including the F1 and Manchester United games
- End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
- Well-being offers and retail discounts available through our building host
- Help us celebrate diversity; our APAC team come from 22 different nationalities

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

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