Service Coordinator
6 months ago
Family run, independent Fire protection business
- Excellent progression and upskilling opportunities
- Please call Patrick at CGC on 0401926780
**The Client**
Very well-established Fire Protection business who have been part of the Sydney market for over 40 years. They're an award-winning business who have been protecting properties in NSW since the 1980s.
**The Role**
They are looking for an experienced Service Coordinator to join their team and help organise the service technicians. Your day-to-day duties will involve scheduling, coordinating, fielding inbound calls, raising invoices, timesheets and much more.
**Responsibilities**
- Handle service and repair enquiries from customers
- Maintain service schedule
- General service administration
- Assist with the coordination of routine service and repair call outs
- Prepare quotes for call outs or repair works
- Prepare draft service agreement for new customers for review by Service Manager
- Review service reports for follow up works and completion of works
- To visit clients when required to understand their requirements, needs and the site conditions
- Log everything on CRM system
On offer is a very competitive package, a great working environment and a fantastic team.
The business love to upskill their staff, and will pay for your fire related accreditations and certificates.
They are keen on flexible working too; you won't be required to be in the office every day.
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