Service Coordinator

6 months ago


Sydney, Australia HAYS Full time

3-month contract service coordinator position on non-for-profit organisation

**Your new company**

This company has been operating for over 40 years and provides housing and homelessness services in NSW.

**Your new role**

The Service Coordinator is responsible for ensuring that Women’s Housing Company tenants receive excellent customer service and that all responsive maintenance and cyclical maintenance work is appropriately prioritised, documented and completed in line with budget, procurement, safety and quality standards set by the company and other relevant legal and legislative standards.

Main duties and responsibilities:

- Respond to tenant enquiries in line with Customer Service Standards
- Triage, raise and monitor work orders to completion
- Coordinate maintenance works with approved contractors and ensure works are carried out in line with service agreements and priority timeframes.
- Keep tenants and tenancy team informed on repair progress
- Escalate issues and identified safety risks to the Senior Asset Officer

**What you'll need to succeed**

In order to succeed in this role, you will need to be a highly polished and professional individual with strong customer service and previous experience working with Maintenance Management or Scheduling. You will need excellent communication and organisational skills, and will possess the ability to work independently and proactively.

**What you'll get in return**
- 3-month contract
- Attractive hourly rate
- Opportunity to Learn and Develop

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2844253



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