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Customer Service Officer

1 month ago

Blacktown, Australia The Recruitment People Full time

**Excellent Team Culture & career growth opportunities**:

- **National Company providing products to Civil sector**:

- **Based on Blackwater**

The Recruitment People are a business providing Recruitment & HR Solutions. We are recruiting for our national client, assisting in their search for a Customer Service officer. This is your opportunity to be part of a large and very successful company with high quality products and services for the civil sector and where you can expect excellent career growth opportunities.

**The role**:
Offering flexible hours of work, between 6am - 5.3pm (8 hour day, hours of your preference). As the Customer Service Officer, your role will be varied, with both administration and phone work. You will be expected to:

- Processing orders in the ERP System
- Support the sales team by sending technical information and quotes
- Processing stock returns and account credits
- Keep customers up to date with their orders
- Organise export of products as and when required, liaising with shipping agents and transport companies
- Check stock levels and inventory
- General administrative tasks as appropriate

**Applicant requirements**
We are looking for applicants who:

- Have excellent communication skills, verbal and written, ideally in a role with more technical / industrial type product
- Proficient user of an ERP system or similar, for creating quotes / sales orders
- Is detail-orientated with a high level of accuracy
- Previous experience of export, inventory and stock would be highly advantageous
- A team player who takes on challenges with energy and enthusiasm
- Is looking for a long term and rewarding career within a growing organisation.
- Has previously worked in rail / civil industry sectors, or has an understanding of these sectors, would be highly advantageous but not essential

This is a full-time, permanent role. A competitive salary, supportive team coupled with excellent growth potential, make this a great career move.