
Customer Service
2 weeks ago
Immediate Start
- On-Site Gym & PT
- Parking onsite
**The Company**
Our client are a nation wide reputable Fast Moving Consumer Goods (FMCG) company, that supply products to large renowned supermarkets. Their head office based in Blacktown is seeking an experienced Customer Service Representative to join their customer service team on a full time or part time basis.
**What's in it for you?**
- Permanent full-time or part-time position (stability)
- Family owned and run business
- National company
- Western Sydney location
- Parking onsite
- Gym with Personal Trainer on site
- Wholesale shop onsite
- Promotional & progression opportunities
**The Role**
As a full-time Customer Service Representative your duties will include but not be limited to:
- Inbound and Outbound calls from clients and customers
- Providing exceptional customer service in order to reach resolutions
- Administration and data entry as required
- Part time role - dealing with complaints and reviewing online reviews
- Full time role - managing customer orders, providing eta's on deliveries, answering enquiries
- ** Location**:Blacktown location - parking available on-site
- **Salary**:$60,000 + superannuation (pro-rata for part-time)
- **Full Time Hours**:Monday to Friday - 38 hour week - rotating roster between 7am and 4:30pm
- **Part Time Hours**:Monday to Friday - 5 hours per day
**You**
In order to be considered for this role, you must have the following:
- Previous experience in a call centre / order taking environment
- Previous experience handling escalations and complaints (part-time only)
- Someone who can take on an **extremely fast paced** environment
- Experience in **large volume of incoming and outbound calls**:
- Flexible between the hours of 7am and 4:30pm
If you feel this is the right role for you, click APPLY now This role won't be around for long.
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