Service Coordinator

4 months ago

Welshpool, Australia Terex Corporation Full time

Job Description:
Position Summary

The purpose of this position is to deliver exceptional customer service as a liaison for the coordination of service works for Genie New South Wales field and workshop service department.

**Responsibilities**:
- Coordinate daily service works for field and workshop.- Scheduling and reporting for field service, workshop repairs and major inspection workflows.- Liaising with customers and suppliers on behalf of the service department.- Creation and management of service department job cards and purchase orders.- Assist with parts and service-related transactions.- Meet objectives and KPI’s.- Responsible for providing superior customer service, building, and developing relationships with our customers.- Other office and branch duties as required.

Position qualifications- 3-5 years’ experience in a coordination and/or customer-oriented administration role (rental or AWP industry desirable but not essential).- Intermediate Microsoft Office skills.- Excellent interpersonal skills.- Effective time management with attention to detail.- Experience working with Oracle (desirable but not essential).

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:
At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $4.0 billion publicly traded global manufacturer of materials processing and aerial work platform products and services. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us

Additional Information:
We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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