Operations Coordinator
2 months ago
Welshpool, WA - Permanent Full-Time
About the Role
You will join a passionate team to schedule charter work and coordinate the day-to-day operations of drivers and vehicles.
Key Responsibilities
- Provide constructive customer service to all driver enquiries received through the Driver’s Line and Operations inbox regarding charter movements, route planning, rostering, driver availability, and any other operational matters.
- Schedule all school runs, charters, and route services based on customer requirements and execute them on time.
- Monitor daily charter allocations and vehicle movements to identify potential service failures.
- Resolve operational shortfalls caused by delays, incidents or breakdowns by reallocation or sourcing additional vehicles and drivers.
- Roster drivers according to competency and availability.
- Assist with the coordination of scheduled vehicle repair & maintenance based on asset availability and charter demand.
- Provide a monthly report detailing any shortfalls to key performance indicators and associated remedial action.
- Carry out retrospective service audits and historical data analysis to identify areas for improvement in the cost-effective delivery of high-level service.
What We're Looking For
- Flexibility: Adapt seamlessly and ability to problem solve.
- Strong Communicator: Demonstrate practical communication skills with a diverse range of people.
- Team Player: Collaborate well within a team and take initiative when needed.
- Creative: Ability to work effectively under pressure and within tight timelines.
Experience Needed
- 2 years experience in a similar role (preferred).
- Ability to apply an understanding of Industry Awards and operating financials to the execution of work.
- Sound geographical knowledge of the Perth metropolitan area and regional WA.
- Ability to work autonomously and within a team environment.
- Ability to troubleshoot and problem-solve.
- Advanced computer literacy.
Benefits of working with us
- Ongoing commitment to your growth and progression.
- Employee Recognition and Rewards Program.
- 24/7 Wellness Support – Employee Assistance Program.
- Corporate Health Plan Discount.
- Supportive and friendly team environment.
How to Apply
If you’re passionate about making a difference and ready to embark on this rewarding journey with us, we encourage you to apply now Join our team and be part of an organisation that values your skills and dedication to providing exceptional service to our community.
Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.
About Horizons West
Horizons West is part of Kelsian Group Limited, Australia’s largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore.
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.
-
Operations Coordinator
2 months ago
Welshpool, Australia Kelsian Group Full time**About the Role** You will join a passionate team to schedule charter work and coordinate the day-to-day operations of drivers and vehicles. **Key Responsibilities** - Provide constructive customer service to all driver enquiries received through the Driver’s Line and Operations inbox regarding charter movements, route planning, rostering, driver...
-
Operations Coordinator
2 months ago
Welshpool, Australia Kelsian Group Full timeAbout the Role You will join a passionate team to schedule charter work and coordinate the day-to-day operations of drivers and vehicles. Key ResponsibilitiesProvide constructive customer service to all driver enquiries received through the Driver’s Line and Operations inbox regarding charter movements, route planning, rostering, driver availability,...
-
Operator Coordinator
4 weeks ago
Port Welshpool, Victoria, Australia Veolia Full timeJob DescriptionWe are seeking a dedicated and safety-focused Operator Coordinator to join our team at Veolia's Welshpool Resource Recovery location.About the RoleThis is a full-time, permanent position requiring a proactive individual with a passion for coordinating operations and ensuring safety at the forefront. As an operator coordinator, your primary...
-
Operations Coordinator Lead
3 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeAbout the RoleWe are seeking an experienced Team Operations Manager to join our passionate team at Horizons West. As a key member of our operations team, you will be responsible for scheduling charter work and coordinating day-to-day activities.The ideal candidate will have 2 years of experience in a similar role and possess excellent problem-solving skills,...
-
Operations Coordinator Specialist
4 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeAbout the RoleYou will join a dedicated team to schedule charter work and coordinate daily operations for drivers and vehicles.
-
Operational Logistics Coordinator
3 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeAbout the OpportunityWe are seeking an experienced Operations Coordinator to join our team at Horizons West, part of Kelsian Group Limited. The successful candidate will be responsible for scheduling charter work and coordinating daily operations of drivers and vehicles.Key Responsibilities:Provide exceptional customer service to all driver enquiries...
-
Transportation Operations Coordinator
3 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeAbout the Opportunity">Horizons West, part of Kelsian Group Limited, is a leading provider of integrated land and marine services. We are seeking an experienced Operations Coordinator to join our team in Welshpool, WA.">Job Summary:">">Schedule charter work and coordinate day-to-day operations of drivers and vehicles.">Provide exceptional customer service...
-
Operations Coordinator Specialist
4 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeWelshpool, WA - Permanent Full-TimeAbout the RoleWe are seeking a highly skilled Operations Coordinator to join our team in Welshpool, WA. This is a permanent full-time opportunity that requires strong coordination and scheduling skills.Key ResponsibilitiesCustomer Service: Provide excellent customer service to drivers through the Driver's Line and...
-
Environmental Operations Coordinator
4 weeks ago
Port Welshpool, Victoria, Australia Veolia Full timeJob DescriptionWe are seeking an experienced Environmental Operations Coordinator to join our team at Veolia's Welshpool Resource Recovery location. As a key member of our operations team, you will play a crucial role in ensuring the efficient and safe management of waste onsite.Key Responsibilities:Coordinate the efficient separation and disposal of waste...
-
Operations Coordinator Specialist
3 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeAbout the RoleYou will join a passionate team to schedule charter work and coordinate day-to-day operations of drivers and vehicles.Key Responsibilities:Provide constructive customer service to all driver enquiries received through the Driver's Line and Operations inbox regarding charter movements, route planning, rostering, driver availability, and any...
-
Transportation Operations Coordinator Specialist
4 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeWe are seeking a skilled Transportation Operations Coordinator Specialist to join our team at Kelsian Group Limited.About the Role:The successful candidate will be responsible for scheduling charter work and coordinating day-to-day operations of drivers and vehicles.Key Responsibilities:Customer Service: Provide constructive customer service to all driver...
-
Operator
2 months ago
Welshpool, Australia Veolia Environmental Services Full time**What you'll be responsible for**: - ** Coordinate the efficient separation and disposal of waste onsite with a focus on zero waste to landfill** - ** Ensure a high level of housekeeping and hygiene of the waste equipment/storage containers** - ** Load, unload, and transport various materials, including recyclables, waste products, and equipment throughout...
-
Service Coordinator
6 months ago
Welshpool, Australia Terex Corporation Full timeJob Description: Position Summary The purpose of this position is to deliver exceptional customer service as a liaison for the coordination of service works for Genie New South Wales field and workshop service department. **Responsibilities**: - Coordinate daily service works for field and workshop.- Scheduling and reporting for field service, workshop...
-
Mobilisation Coordinator
6 months ago
Welshpool, Australia MACA Full time**The Role** We have a fantastic opportunity for a Mobilisation Coordinator to join the Recruitment team for a fixed term of 12 months. The role is based in our head office in Welshpool and operates Monday to Friday, with weekend coverage required once every four weeks. **Secure your future with WA's number 1 Contractor** MACA is a leading integrated...
-
Customer Service Operations Coordinator
4 weeks ago
Port Welshpool, Victoria, Australia Veolia Full timeAt Veolia, we are seeking a Customer Service Operations Coordinator to join our team.Key responsibilities include:Actioning incoming calls and emails in a timely mannerScheduling bin repairs in the ECHO systemPreparing daily bin maintenance run sheetsEntering data into customer service reportsThe ideal candidate will have experience in an administrative and...
-
Facilities Coordinator
7 months ago
Welshpool, Australia IPA Personnel Services Full time**About the Company** Our client, a national material handling and access service provider, is looking for a General Hand/ Facilities Coordinator to join their workshop team in Welshpool. **About the Role**: As General Hand/ Facilities Coordinator, you will address all maintenance issues relating to the facility as they occur and ensure the full facility...
-
Operator
2 months ago
Welshpool, Australia Veolia Full timeWhat you'll be responsible for Coordinate the efficient separation and disposal of waste onsite with a focus on zero waste to landfill Ensure a high level of housekeeping and hygiene of the waste equipment/storage containers Load, unload, and transport various materials, including recyclables, waste products, and equipment throughout the...
-
Operations Administrator
6 months ago
Welshpool, Australia Fedex AMEA Full timeResponsible for overseeing and coordinating daily operations to ensure smooth business functioning. This role also involves collaborating with vendors, managing data and documentation, adhering to procedures, and resolving operational issues. - Manages and coordinates daily operational tasks to ensure smooth and efficient business functions - Collaborates...
-
Charter Operations Coordinator Specialist
4 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeAbout UsKelsian Group Limited is Australia's largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore.Salary RangeWe offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications.Job DescriptionKey Responsibilities:Provide...
-
Operational Coordinator
4 weeks ago
Port Welshpool, Victoria, Australia Kelsian Group Full timeAbout Horizons WestWe are part of Kelsian Group Limited, Australia's largest integrated land and marine, tourism and public transport service provider with established international operations in London and Singapore.Job OverviewThis role is responsible for scheduling charter work and coordinating the day-to-day operations of drivers and vehicles. The ideal...