Business Support Services Operations Coordinator

2 months ago

Melbourne, Australia Davies Collison Cave Full time

Are you a highly organized professional with exceptional communication skills, looking to manage essential business support operations in a dynamic and fast-paced environment? Join one of the largest and most respected IP firms, with global offices. We offer an exciting opportunity to be a part of our Melbourne office team and support our local and international clients.

The benefits of working with DCC extend well beyond professional experience, we understand what is important to our people and foster a lively work environment to support our team to excellence.

As the Business Support Services Operations Coordinator, you will be the first point of contact for the Melbourne office, ensuring smooth day-to-day operations and maintaining excellent service standards across reception, office maintenance, security, and workplace health and safety (WHS). This is a vital role in ensuring the professional image of our firm and providing high-quality customer service to both internal and external stakeholders.

A minimum of 2-3 years’ of experience is required foe this role, which is full time and based in our Melbourne office.

**Skills & Responsibilities**
- Exceptional communication skills with an ability to communicate with people at all levels in a professional manner.
- Oversee reception services, welcoming visitors, managing switchboards, and coordinating meeting rooms with necessary IT and audio-visual resources.
- Maintain office security, including managing after-hours protocols and issuing security passes.
- Liaise with building management, contractors, and suppliers to ensure effective delivery of office services and tenancy management.
- Ensure office cleanliness and manage ergonomic requirements for staff.
- Collaborate with various teams to facilitate workstation setups and office relocations.

**About You**
- Proven experience in business support services, team coordination, or a related field.
- Strong organizational skills with the ability to multitask and prioritise competing priorities.
- Effective time management.
- Works well under pressure, maintaining a professional and calm demeanour.
- Ability to work as a member of a team and to be proactive in assisting with a variety of tasks.

A knowledge of WHS office requirements is desirable, but not mandatory for this position. A focus on client service, a high level of professionalism and the ability to maintain confidentiality at all times is required.

**Application Instructions

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