Service Coordinator

5 months ago


Melbourne, Australia Ace Care Services Full time

Ace Care is a prominent provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs.

**Role Overview**:
The Service Coordinator will be responsible for overseeing the day-to-day operations of our NDIS services in Melbourne, including our Supported Independent Living (SIL) Group homes and community-based caseload. As an integral part of our management team, the Service Coordinator will play a pivotal role in ensuring smooth service delivery, maintaining compliance with NDIS guidelines, and managing stakeholder relationships.

**Key Responsibilities**:
Operational Management: Oversee the daily operations of Ace Care NDIS Services in Melbourne, ensuring efficient service delivery.

Stakeholder Management: Collaborate with key stakeholders, including support coordinators, guardians, government bodies, and NDIS representatives in Melbourne, ensuring effective communication and collaboration.

Compliance & Standards: Ensure that all services in Melbourne are delivered in accordance with NDIS guidelines and maintain compliance with quality and safety standards.

Team Leadership: Work closely with a multidisciplinary team across HR, marketing, and accounts departments, promoting a culture of teamwork and excellence.

Service Improvement: Continually assess and refine service delivery methods in Melbourne to ensure participant satisfaction and meet the organization's objectives.

Reporting: Provide regular reports on service delivery metrics, participant feedback, and any operational challenges to senior management in Melbourne.

Budget Management: Collaborate with the accounts team to ensure services are delivered within budget in Melbourne and identify opportunities for financial efficiency.

**Required Qualifications & Experience**:
Bachelor's degree in a related field (e.g., healthcare management, social services, business administration).

Previous experience in a managerial role within the NDIS or similar healthcare services in Melbourne.

Strong understanding of NDIS guidelines and compliance requirements in Melbourne.

Demonstrated ability to manage complex stakeholder relationships.

Proven leadership skills with the ability to inspire and motivate a team.

Excellent communication and interpersonal skills.

**Preferred Skills**:
Experience working in SIL Group homes in Melbourne.

Knowledge of Melbourne-specific NDIS regulations and requirements.

Strong problem-solving skills and a solutions-focused attitude.

**Benefits**:
Competitive salary package.

Collaborative and supportive team environment.

Opportunities for professional development.

Make a tangible difference in the lives of our participants.

**How to Apply**:
**Salary**: $70,186.02 - $92,774.39 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- NDIS: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Melbourne, Victoria, Australia Service Stream Full time

    Job OverviewSchedule and coordinate work orders to meet service level agreements in the Telecommunications industry.About the RoleThis operations coordinator role is responsible for dispatching work to a sub-contractor workforce and internal teams, ensuring accurate information and advice are provided in line with WMC processes and guidelines. The successful...


  • Melbourne, Victoria, Australia West Wimmera Health Service Full time

    We are looking for a Hospitality Services Coordinator to join our team at West Wimmera Health Service.About the Role:You will work with our professional catering team to prepare high-quality meals for our customers and maintain a clean and safe environment.The Hospitality Services Coordinator is responsible for cleaning acute facilities, residential aged...

  • Work Order Coordinator

    5 months ago


    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours...


  • Melbourne, Victoria, Australia West Wimmera Health Service Full time

    About the RoleWe are seeking a skilled Environmental Service Coordinator to join our team at West Wimmera Health Service in a part-time or casual capacity.The successful applicant will work alongside our professional catering team to prepare quality meals for patients, residents, staff, and other functions. Key responsibilities include maintaining a clean...

  • Compliance Coordinator

    4 months ago


    Melbourne, Australia Service Stream Full time

    Description Summary Positioned within Service Stream’s PMO, the Compliance Coordinator role is to action the day-to-day process of companies and resource to ensure resources are complaint and operational ready in a timely manner. This role’s objective is also to work with operational teams to ensure resources are optimised across all contracts. ...


  • Melbourne, Victoria, Australia Service Stream Full time

    About the RoleService Stream is seeking a skilled Compliance Coordinator to join our Telecommunications team in Melbourne. As a key member of our Project Management Office (PMO), you will be responsible for ensuring the day-to-day compliance of companies and resources, ensuring they are operational ready in a timely manner.Key ResponsibilitiesManage the...

  • Project Coordinator

    5 months ago


    Port Melbourne, Australia Service Stream Full time

    Primary Location VIC - Port Melbourne - 331 Ingles Street Job Description Summary Service Stream is looking for a Project Coordinator to join the completions team to assist with the monitoring of completions artefacts About the Role - Overall management and coordination, and completion of documentation in accordance with client standards - Assist in the...


  • Melbourne, Victoria, Australia Service Stream Full time

    About the RoleService Stream is seeking a Compliance Coordinator to join our Telecommunications team in Melbourne. The successful candidate will be responsible for ensuring resources are complaint and operational ready in a timely manner.Key ResponsibilitiesManage the day-to-day operations of the Compliance Team to facilitate the onboarding and ongoing...


  • Melbourne, Australia Service Stream Full time

    Primary Location VIC - Melbourne - 655 Collins St - Job Description Summary Coordinate the delivery of our early careers programs including Apprenticeships and Graduates, and support the enhancement, and ongoing expansion of the Learning Management Systems and other development programs. - About the Role We have an opportunity for an Early Careers and...


  • Melbourne, Victoria, Australia Service Stream Full time

    About Service StreamWe are a leading provider of utilities services, and our Melbourne office is seeking a skilled Metering Operations Coordinator to join our team. The salary for this position is around $70,000 - $90,000 per annum.Job DescriptionThis is an exciting opportunity to work with us in a dynamic environment. As a Metering Operations Coordinator,...


  • Melbourne, Victoria, Australia Service Stream Full time

    About Service StreamService Stream is a leading provider of road network management solutions, committed to delivering safer and more reliable journeys for Victorian road users.We're seeking an experienced Pre-Works Coordinator to join our team in Melbourne's CBD Office. This role offers a unique opportunity to work on high-profile projects and contribute to...

  • Pre-Works Coordinator

    6 months ago


    Melbourne, Australia Service Stream Full time

    Description Summary Be part of a new way forward for road network management in Victoria. We’re looking for a Pre-Works Coordinator to start mid May, based out of our Melbourne, CBD Office. About the Role Starting in July this year, we’ll be working across Melbourne’s south-eastern suburbs and right down the Mornington Peninsula, delivering...

  • Service Coordinator

    6 months ago


    Melbourne, Australia Bolton Clarke Full time

    Permanent Full Time | Monday to Friday - No Weekend work | Flexible shifts - Based in Forest Hill | Free onsite undercover parking **Due to an increase in admission of clients we’re hiring!** **We are seeking a Service Coordinator to join our Home Care Package team in Forest Hill.** **Make a difference by building positive relationships with our clients...

  • Service Coordinator

    6 months ago


    Melbourne, Australia Bolton Clarke Full time

    Permanent Full Time | Monday to Friday - No Weekend work | Flexible shifts - Based in Ravenhall | Free onsite undercover parking **We are seeking a Service Coordinator to join our Home Care Package team in Ravenhall.** **Make a difference by building positive relationships with our clients and helping them live a life of fulfilment.** **Flexible shifts...


  • Melbourne, Victoria, Australia Service Stream Full time

    Description SummaryAn exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in Melbourne, VIC.About the RoleService Stream's Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours Location: Melbourne, VIC...


  • Melbourne, Victoria, Australia Service Stream Full time

    We are seeking a highly skilled Road Maintenance Operations Coordinator to join our team in Melbourne, Australia. In this role, you will be responsible for supporting the delivery of road maintenance and construction tasks on state and local road networks.


  • Melbourne, Victoria, Australia Royal Flying Doctor Service Full time

    Job Title: Air Operations CoordinatorAt the Royal Flying Doctor Service, we are seeking a highly skilled and organized Air Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating the safe and efficient movement of patients and medical teams across the country.Key Responsibilities:Coordinate...


  • Melbourne, Victoria, Australia ROYAL FLYING DOCTOR SERVICE Full time

    Job SummaryThe Royal Flying Doctor Service (RFDS) is seeking a skilled Coordinator - Air Operations to join our team in Essendon Hangar. As a key member of our Mobile Patient Care (MPC) team, you will play a crucial role in coordinating aeromedical non-emergency patient transports, ensuring seamless operational communications, and supervising day-to-day...

  • Pre-Works Coordinator

    4 weeks ago


    Melbourne, Victoria, Australia Service Stream Full time

    About the RoleWe are seeking a highly skilled Pre-Works Coordinator to join our team at Service Stream. As a key member of our Network Intelligence & Operations Centre (NIOC), you will play a critical role in supporting the planning, scheduling, and preparation of works for our road network maintenance and construction projects.Key responsibilities will...


  • Melbourne, Victoria, Australia ROYAL FLYING DOCTOR SERVICE Full time

    Role Overview:The Royal Flying Doctor Service is seeking a highly skilled and experienced Air Operations Coordinator to join our team. As an Air Operations Coordinator, you will play a critical role in ensuring the safe and efficient operation of our aeromedical services.Key Responsibilities:Coordinate with customers, stakeholders, and peers to meet service...