Junior Customer Service Represenative
6 months ago
Asia Pac food processing company
- Western Sydney Suburbs
- Training provided, great team environment
Looking for a new opportunity in customer service? Enjoy variety and building relationships? This successful fmcg company has a new opening within their national customer service team. This is an entry level role and full training will be provided.
**Responsibilities**:
- Processing customer orders into internal computer system
- Reviewing production schedules and stock availability in order to meet delivery dates on time and determining correct dispatch dates to meet customer requests
- Ongoing communication with customers in relation to their orders
- Daily monitoring and amendments to outstanding orders
- Prompt response to all queries raised by customers
- All administrative processes relating to order dispatch including pick lists provided to stores, invoicing orders, preparing delivery dockets and credit note processing as required
**Key Criteria**:
- Passion for customer service and excellent communication skills
- High degree of accuracy and attention to detail
- Excellent time management and organisation skills
- Microsoft Office and Excel skills
- “Can do” proactive attitude and eager team player
- Able to commit to an onsite role working 8am - 4pm Monday to Friday
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