Customer Service

3 weeks ago


Varsity Lakes, Australia Stenhouse Recruitment Services Full time

**Customer Service + Tech Support + Administration**:

- **Varsity Lakes with onsite parking**:

- **Salary negotiable to experience circa $65,000 + Super**

**The Company**
This is your opportunity to join an established, growing and innovative company as they continue to develop and deliver technology based healthcare solutions across Australia and New Zealand. With an excellent reputation for designing products that make a difference in the quality of life for their customers, there is great job satisfaction in working in this business. This is an exciting time to join this established small team as an additional team member.

**The Responsibilities**

Use your customer care experience to take ownership of a product line and provide excellent order management in addition to product support, plus associated administration tasks. This job has it all With a wide customer base including the elderly and vulnerable population, you will enjoy working in a supportive environment where it is all about the provision of an excellent customer experience than hitting sales and KPI targets. Full product training will be provided and responsibilities include;
- Managing orders from customers (100% inbound)
- Provide guidance on product selection
- Assist with health fund and home care package enquiries
- Complete administrative and sales support paperwork
- Invoicing
- After sales support

**Benefits**

You will enjoy working in the allied health field with a team of professionals focused on delivering a seamless experience for their customers. Working as part of a small team you may also love to hear that you have your own office and car park Hours are 8.30am - 5.00pm Monday to Friday.

**Background**
- Minimum 5 years customer service experience
- Excellent communication skills
- Great listener
- Strong organisational and follow through skills
- Intermediate knowledge of MS Office Suite
- Experience with CRM
- Open to learning and adaptable to change

Opportunities in this business do not come along often so you do not want to miss this one



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