Customer Solutions Specialist

2 weeks ago

Varsity Lakes, Australia Credit Wipe Australia Full time

**Join Our Team and Make a Difference**

**Who We Are**:
At Credit Wipe Australia, we’re a young, energetic team dedicated to helping Aussies move forward from bad credit and financial mistakes. We’re looking for humble, hungry, and socially smart individuals to join our team as a Customer Solutions / Legislation Dispute Assistant.
If you’re coachable and ready to grow with us, we want you

**The Opportunity**:
We’ve helped over 10,000 Australians achieve their financial dreams. Our credit repair solutions enable clients to buy their first home, start new businesses, purchase dream cars, and escape high-interest lenders. Join us and be part of our journey to create more success stories.

**What You'll Do**:

- **Customer Champion**: Be the hero for our clients by providing top-notch support, celebrating their successes, and introducing them to new opportunities that can further improve their lives.
- **Creative Problem Solver**: Dive into challenging disputes, uncover breaches in Credit Reporting Laws, and find innovative solutions that make a real difference.
- **Dynamic Team Player**: Collaborate with our energetic team to ensure smooth operations and exceptional client satisfaction.
- **Organisational Guru**: Keep everything running like a well-oiled machine by managing client communications, scheduling appointments, and maintaining detailed records.
- **Expert Support**: Assist our seasoned case managers, learn from the best, and grow your expertise.
- **Financial Advocate**: Advocate for clients within the credit repair industry, helping them overcome financial hurdles and restart their lives.

**About You**:

- **Great Communicator**: You excel at talking to people and writing clearly.
- **Problem-Solving Enthusiast**: You love finding loopholes in the law and get excited about solving multiple problems daily.
- **Detail-Oriented**: You’re careful and thorough in everything you do.
- **Eager Learner**: You’re enthusiastic and ambitious, always ready to learn and grow.
- **Tech-Savvy**: You’re highly proficient with computers and outstanding at leveraging them at work.
- **Independent Thinker**: You can work independently and think on your feet.
- **Customer Service Pro**: You have experience in customer service and a confident phone manner.

**What We Offer**:

- **Exciting Challenges**: Engage in stimulating activities that will keep you on your toes and your brain buzzing.
- **Supportive Team**: Join a team that values growth, humor, and making a real difference.
- **Training & Development**: Receive top-quality training and ongoing support to help you succeed.
- **Fun Culture**: Enjoy a vibrant, supportive work environment with social activities and company events.
- **Competitive Pay**: Earn a competitive salary and benefits.
- **Perks**: Corporate massages, fun, relaxing environment with an outgoing atmosphere, and frequent team building at premier Gold Coast destinations

**Job Types**: Full-time, Permanent

Pay: $51,000.00 - $65,000.00 per year

**Benefits**:

- Employee mentoring program
- Referral program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus
- Commission
- Overtime pay

Work Authorisation:

- Australia (required)

Work Location: In person

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