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Customer Relations Consultant

2 months ago

Mulgrave, Australia Eagers Automotive Full time

Fantastic employee benefits including access to health & wellbeing support
- Join the biggest brand & employer in automotive retail
- Flexible work options/Work close to home/Next to the M1 Monash Freeway

Waverley Toyota is currently seeking a dedicated, professional and friendly
**Customer Relations Consultant **to join our Service Team at Waverley Toyota.

We are looking for someone who possesses a professional and efficient manner at all times, that understands the importance of great guest service and promotes a positive brand image.

We are open to discussing flexible work options, so please don't hesitate to apply.

If you are enthusiastic and driven then we want to hear from you

**About the role**:

- Over the phone guest service
- Build strong relationships between guests and the dealership
- Obtaining guest experience feedback
- Booking Vehicles in for service
- Guest follow ups

**Do you have?**
- Passionate about providing excellent guest service
- Proven ability to build rapport and foster successful relationships
- Strong telephone skills
- Can do attitude
- Strong verbal and written communication skills
- Excellent attention to detail

**Here is why you should join Australia's largest automotive retailer**:

- We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
- We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
- Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Women are encouraged to apply._

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