Customer Relations Consultant

2 weeks ago


Mulgrave, Victoria, Australia Eagers Automotive Full time
Fantastic employee benefits including access to health & wellbeing support

  • Join the biggest brand & employer in automotive retail
  • Flexible work options/Work close to home/Next to the M1 Monash Freeway
Waverley Toyota is currently seeking a dedicated, professional and friendly

Customer Relations Consultant to join our Service Team at Waverley Toyota on a Permanent Part Time basis.


We are looking for someone who possesses a professional and efficient manner at all times, that understands the importance of great guest service and promotes a positive brand image.

We are open to discussing flexible work options, so please don't hesitate to apply.

If you are enthusiastic and driven then we want to hear from you

About the role:

  • Over the phone guest service
  • Build strong relationships between guests and the dealership
  • Obtaining guest experience feedback
  • Booking Vehicles in for service
  • Guest follow ups

Do you have?

  • Passionate about providing excellent guest service
  • Proven ability to build rapport and foster successful relationships
  • Strong telephone skills
  • Can do attitude
  • Strong verbal and written communication skills
  • Excellent attention to detail

Here is why you should join Australia's largest automotive retailer:

  • We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
  • We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
  • Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Women are encouraged to apply._


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