Auto Finance Collections Officer Rapid Growth
5 days ago
Work from home 3 days per week
- Generous performance bonuses
- Development potential to credit, sales or leadership roles
Our client, an Auto Finance company, has experienced year-on-year growth since its inception. Having boomed over covid with 300% growth in just 2 years, they're looking to expand their team to assist them in providing exceptional service to their growing customer base.
Working as part of the collections team, your role will involve handling your own portfolio of overdue balances and assisting customers through the process of getting their payments back on track, or escalating situations for legal action. Operating with autonomy, you'll have the freedom to prioritise your work to see you reach the best possible outcomes.
The culture is second to none With a diverse team of like-minded individuals, your position will be integral to the business and their future growth plans. Enjoy ongoing support, development opportunities and many different ways to grow as the company around you expands.
**The Role**:
- Manage your own portfolio of overdue accounts
- Consult customers on payment solutions and various other options to get their account back on track
- Understand compliance frameworks to ensure all actions are industry best practice
- Navigate financial hardship claims with emotional intelligence and empathy
- Maintain up-to-date system records
- Various administrative duties.
**About You**:
- Prior experience in the collections field is essential
- Demonstrated ability to manage your own time and workload
- Excellent communication skills
- A strong customer service ethic
- Self-motivated and eager to see professional development
- Attention to detail-oriented
**The Perks**:
- Flexible working - only attend the office 2 days per week
- Ability to swap a weekday for a weekend to suit your schedule
- Generous bonuses for performance
- Growing company with various progression avenues.
If you're looking for an opportunity to learn, develop and grow in finance, this role is not to be missed You'll play an integral part in the growth of a highly promising business, not just as a number, but as a member of the foundational team.
**APPLY WITHIN** for a confidential discussion and further information.
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