Office Administrator

2 weeks ago

Wetherill Park, Australia Shawthing Solutions Full time

Shawthing Solutions has been helping businesses deliver efficient and cost-effective outcomes for over 7 years - our success is a result of consistently delivering best in class solutions and excellent customer service.

We have an opportunity for a Customer Service/Contracts Administrator to join our team on a full-time basis. In this role you will be responsible for proactively supporting the sales activities of the business, with the main focus being to work with the Customer Fulfillment Team to ensure all deadlines are met. Key responsibilities will include:

- Check sales agreements
- Liaise with funder regarding finance approval and settlement
- Confirm with customers regarding details of agreements
- Communicate with Sales Administration team regarding delivery of equipment
- Communicate with Billings team regarding monthly meter read billing
- Ensure contracts are entered into the system correctly
- Swiftly prepare contract variations when requested
- Ensure customer queries regarding invoicing and monthly billing are attended to and resolved in a timely manner
- Liaise with Sales Administration team, Billing Team and Accounts Receivable in resolving any customer disputes
- Provide reconciliation and process credit notes where required

This is a business-critical role with a high level of responsibility, suiting a motivated and trustworthy individual with excellent written and verbal communication skills, and exceptional accuracy and attention to detail. Prior experience using Microsoft Office suite is essential. To be successful for this role, you must be able to demonstrate the ability to prioritise tasks effectively during busy periods, plus display strong organisational and time management skills.

**Job Types**: Full-time, Permanent

Pay: From $50,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

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