Customer Support Adviser

7 months ago

Leongatha, Australia Brandt Tractor Full time

**Are you ready to start your next chapter with a leading business?**

Brandt have an opportunity for a Customer Support Advisor to join our Leongatha Branch in the parts department.

**_About the role:_**
- Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.
- Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.
- Assist customers in identifying their parts and service needs accurately.
- Provide detailed information on Brandt parts, pricing, and service options.
- Collaborate with service team to schedule appointments and allocate resources efficiently.
- Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
- Maintain accurate records of customer interactions, orders, and service history in our CRM system.
- Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
- Stay update on the latest Brandt product releases, service offerings and industry trends.

**_About us:_**

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.

At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.

**_About you:_**
- Previous Sales experience in similar industry preferred.
- Previous skill in outbound customer service, Telemarketing, or sales roles.
- Strong knowledge of agriculture equipment parts and service.
- Excellent communication and interpersonal skills.
- Ability to build report and maintain positive relationships with customers.
- Results driven with focus on achieving sales targets.
- Proficiency in computer systems and software used in customer relationships management (CRM)
- Ability to work independently and as part of a team.
- Strong organisational and time management skills.
- Ability to Plan, develop, and communicate territory coverage to maximize sales potential.
- High school diploma or equivalent. Heavy equipment industry technical training or Certification is a plus.
- Ability to travel within the territory and work flexible hours.
- A valid driver's license and clean driver's record are required.

**_What we offer:_**
- Attractive remuneration package
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development
- Advancement Opportunities
- Employee Assistance Program

**ARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? APPLY NOW

  • Administration & Customer Service Officers (Casual)

    6 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC663*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Parts and Service Support Representative

    4 weeks ago

    Leongatha, Australia Brandt Tractor Full time

    **Are you ready to start your next chapter with a leading business?** Brandt has an opportunity for a Parts and Service Support Representative to join our Leongatha Branch in the parts department. **_About the role:_** - Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services. - Meet...

  • Parts and Service Support Representative

    6 months ago

    Leongatha, Australia Brandt Tractor Full time

    Are you ready to start your next chapter with a leading business? Brandt have an opportunity for a Parts and Service Support Representative to join our Leongatha Branch in the parts department. About the role: As a Parts and Service Support Representative, you will be responsible for proactively reaching out to customers,...

  • Parts and Service Support Representative

    6 months ago

    Leongatha, Australia Brandt Full time

    Are you ready to start your next chapter with a leading business? Brandt have an opportunity for a Parts and Service Support Representative to join our Leongatha Branch in the parts department. About the role: As a Parts and Service Support Representative, you will be responsible for proactively reaching out to customers, provide information on Brandt...

  • Customer Service and Sales Representative

    4 weeks ago

    Leongatha, Australia Brandt Full time

    About BrandtBrandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand, and Australia, we are a global team with one shared purpose.We enable our customers' success by providing practical and reliable equipment solutions and support.The RoleThis exciting opportunity is for a...

  • Equipment Support Specialist

    3 weeks ago

    Leongatha, Australia Brandt Tractor Full time

    About the Role">We are seeking a highly skilled Equipment Support Specialist to join our Leongatha Branch in the parts department. As an Equipment Support Specialist, you will be responsible for providing exceptional customer service and support by proactively reaching out to customers, offering information on Brandt equipment parts and services, and...

  • Agricultural Equipment Sales and Support Specialist

    1 month ago

    Leongatha, Australia Brandt Tractor Full time

    Brandt Tractor: Sales and Support Representative RoleWe are seeking a skilled Sales and Support Representative to join our team at Brandt Tractor.About the JobThis is an exciting opportunity to work with agriculture equipment, providing excellent customer service and sales support. As a Sales and Support Representative, you will be responsible for...

  • Support Worker/carer

    6 months ago

    Leongatha, Australia The CareSide Full time

    **Due to The CareSides continued & exciting growth we are currently seeking a support worker/carer in the Mirboo North, Vic area.** We are a local, family owned business that has been leading Perth Medical Care for over a generation. Our home care and nursing services have expanded rapidly so we are looking for some more dedicated staff to join our...

  • Support Worker/carer

    6 months ago

    Leongatha, Australia The CareSide Full time

    **Due to The CareSides continued & exciting growth we are currently seeking a support worker/carer for our clients in the Meeniyan, Vic area.** We are a local, family owned business that has been leading Perth Medical Care for over a generation. Our home care and nursing services have expanded rapidly so we are looking for some more dedicated staff to join...

  • Assurance & Compliance Officer

    2 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC731*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Coordinator Environmental Health

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC713*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Team Member

    2 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC724*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Inwork Support Coach

    7 months ago

    Leongatha, Australia atWork Australia Full time

    **Company Description** Who we are**: atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. To do that, we work with people to identify their goals...

  • Governance Officer

    1 month ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC733*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Coordinator Governance

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC715*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Principal Planner

    2 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC723*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Team Leader Infrastructure Maintenance

    4 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC711*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Subdivision Officer

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC721*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Casual Public Amenities Team Members

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC714*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...

  • Float & Delivery - Infrastructure Maintenance Team

    3 months ago

    Leongatha, Australia South Gippsland Shire Council Full time

    **Job No**:SGSC718*** **Location**:Leongatha****: **ABOUT US**: South Gippsland Shire Council offers a friendly and professional workplace with values based leadership. We put our customer at the centre of all we do and strive to deliver exceptional projects and services to our community. Our region provides a perfect blend of coast and country. Enjoy...