Existing Account Manager, Seller Services, Home

6 months ago

Sydney, Australia Amazon Commercial Services Pty Ltd Full time

Bachelor's degree or equivalent, or 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- Experience with MS Office Suite, CRMs (Salesforce) and other systems

There's never been a more exciting time to join Amazon

Amazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on earth.

Amazon is seeking to hire a Key Account Manager in our team to help build our key Home & Leisure categories by managing our most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make history

As a Key Account Manager, you will be owning relationships with our most Strategic partners, including some of Australia’s most innovative businesses, and driving them to improve their customer experience and Amazon strategy.
Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon Australia store.

This role will have a high degree of autonomy and you will also be responsible for Program Management and Program adoption within the Home & Leisure Product Family. You will work with various stakeholders and teams across the Amazon organization.
- _________________

Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.

Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Key job responsibilities
- Consult top partners on their Amazon strategy; driving program adoption across Amazon tools and services such as Fulfilment by Amazon, and Amazon Advertising
- Work closely with Leadership on planning and business strategy for Home & Leisure, completing in-depth analysis into customer trends
- Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
- Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders

Sydney, NSW, AUS
- Experience managing and growing large accounts, product marketing or management consulting roles
- Experience influencing at all levels within an organization, particularly at the executive level
- Effective end-to-end project management - as evidenced by a solid understanding of business requirements, timeliness, quality, and delivery of the right solution for the customer. Proactive and demonstrates strong hands on approach.
- Strong data analysis skills - Ability to produce, interpret and draw conclusions from data.
- Excellent communication skills with the ability to communicate and influence effectively at all levels.
- Team player who can facilitate successful project work, operating to deadlines.
- Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BI.

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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