Regional Workplace Lead

1 month ago


Newcastle, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
We have an exciting opportunity for a Regional Workplace Lead to join our team aiding in the management of all aspects of the workplace including hard and soft services, compliance and risk including HSSE. You will provide leadership to the portfolio FM team whilst driving the comprehensive delivery of facilities management services, including engagement with stakeholders across all levels of the business to ensure that service delivery & relationship expectations are met without introducing financial or operational risk. In addition, you will lead support to sustainability delivery, control, and coordination of works in relation to site operations

A snapshot of the role;
Review and enhance operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency across the hub
Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures
Manage multiple project teams as required made up of internal staff, contractors and external vendors and managed service partners in project initiation, planning, procurement, delivery and closing

Sound like you?
Leadership - attrition management, growth & development of team, service delivery compliance
FM Operations Management - service delivery compliance, data accuracy and governance
Relationship Management - nil escalations & material failures
Financial - actuals not exceeding budget within controllable remit

Note this position will be on call after hours for emergency response and building maintenance issues.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.


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